Humberside Victims Hub - A Service for All Individuals Affected by Crime

Concepts

• health and social work
• hull
• support services
• crime
• individual health
• individuals
• humberside victims
• victims
• the support service
• a victims hub service

Location

Hull, HU16 5SN

Description

The Victims’ Hub Service will provide a one point of contact for all individuals affected by crime in the Humberside region. The service will provide initial needs assessments and access to a range of support services through defined support and care pathways. This specification is for the delivery of a Victims Hub service for adults and young people. The purpose of the Hub Service is to provide a trusted, comfortable, co-ordinate and simplified access to the support service and the Criminal Justice System (CJS) for individuals already and at risk of being affected by crime. The service will provide tailored pathways for Humberside victims to access wider healthcare, social care, and criminal justice processes to improve individual health and well-being, as well as criminal justice outcomes.

Total Quantity or Scope

The service will support or have a pathway for all individuals affected by crime, the definition of a crime will have a lower threshold than police forces as it will include all levels of ASB and where an individual is in need the service will endeavour to find a pathway to assist them. The overall aim of the service is to enable victims of crime to ‘cope and recover’ with the impact of the crime and to recover from the harm experienced in the shortest possible time. The purpose of the Victims Support Service is to ensure the individual affected by crime receives the service they want. This may be to offer advice and support within the service or to offer a referral and assessment approach for victims to access specialised advice, support and assistance as well as improve their health and well-being and their experience of the criminal justice system.

CPV Codes

• 85000000 - Health and social work services

Indicators

• Bids should cover the whole contract.