ID 4750429 SEUPB - Maintenance, Hosting and Support for Jems Electronic Monitoring System
A Contract Award Notice
by THE SPECIAL EU PROGRAMMES BODY
- Source
- OJEU
- Type
- Contract (Services)
- Duration
- not specified
- Value
- £4M
- Sector
- TECHNOLOGY
- Published
- 27 Oct 2023
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
Belfast
2 buyers
- Special Eu Programmes Body Belfast
1 supplier
- Get Swarms London
Description
The Special EU Programmes Body (SEUPB) is seeking to appoint a Contractor to provide hosting, full support, and customisation services in relation to the Jems Electronic Monitoring System along with the provision of a full-service managed support portal for the delivery of the PEACEPLUS Programme. The contract will commence upon contract award for an initial period of 5 years.
Total Quantity or Scope
The Special EU Programmes Body (SEUPB) is seeking to appoint a Contractor to provide hosting, full support, and customisation services in relation to the Jems Electronic Monitoring System along with the provision of a full service managed support portal for the delivery of the PEACEPLUS Programme.
Award Detail
| 1 | Get Swarms (London)
|
Renewal Options
There will be 2 optional extension periods of any period up to, and including, 24 months each, subject to budgetary approval and satisfactory performance.
Award Criteria
| MR1 Compliance with the Specification in Full | _ |
| AC1 Implementation Planning | 12.6 |
| AC2 Support Portal and Helpline | 12.6 |
| AC3 Key Personnel Experience | 12.6 |
| AC4 Support and Maintenance | 12.0 |
| AC5 Social Value | 17.0 |
| PRICE | 40.0 |
CPV Codes
- 72000000 - IT services: consulting, software development, Internet and support
- 72230000 - Custom software development services
- 72250000 - System and support services
- 72500000 - Computer-related services
- 72260000 - Software-related services
Indicators
- Options are available.
- Award on basis of price and quality.
Other Information
The successful Contractor’s performance will be managed as per the specification. and regularly monitored. Contractors not delivering. on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a Contractor fails to reach. satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to. reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this. occurs and their performance still does not improve to satisfactory levels within the specified period, it may be grounds for termination. of the contract at the Contractor's expense. In lieu of termination they may be issued with a Notice of Written Warning or a Notice of.. Unsatisfactory Performance. A central register of such Notices for supplies and services Contracts will be maintained and published. on the CPD website. Any Contractor in receipt of multiple Notices of Written Warning or Notices of Unsatisfactory Performance will be. required to declare this in future tender submissions for a period of three years from the date of issue of the Notice. It may also result in. the Contractor being excluded from all procurement competitions being undertaken by Centres of Procurement
Reference
- OJEU 655403-2023