IT Managed Service Tender

Concepts

• abingdon
• computer support
• consultancy services
• data services
• internet services
• computer services
• it services
• it managed service tender
• managed services
• capacity management

Location

Abingdon

Description

UKAEA’s Computing Division are looking to form a collaborative working relationship with a supplier to provide IT managed services, i.e. people resources on demand and managing IT services on UKAEA’s behalf. Whilst in the performance of their duties it is expected that the supplier will carry out knowledge transfer to the relevant IT support teams.

Total Quantity or Scope

Provide IT resources in the following areas but not limited to: • IT Security Specialists. • Network specialists. • Technical Support Engineers L1, L2, L3. • Service Management. • Audio Visual support. • Desktop support. • Architecture expertise. • Server, Storage & Cloud expertise. • Microsoft, Solaris, Linux, Apple. Provide expertise in the following areas but not limited to: • Microsoft, Oracle and Linux systems • Azure cloud services, Microsoft 365 and other Microsoft applications • Support for end user devices, Windows, Mac and with some Linux users • A range of network infrastructure and firewalls. • Information management and data storage • IP Telephony • Software application portfolio and licence management • IT asset and configuration management • Capacity Management.

Renewal Options

The initial term of the contract will be in place until from March of 2024 with the option to extend by a further period of three years Initial term 3+1+1. 3+1+1 = 5 Years

CPV Codes

• 72600000 - Computer support and consultancy services
• 72100000 - Hardware consultancy services
• 72200000 - Software programming and consultancy services
• 72300000 - Data services
• 72400000 - Internet services
• 72500000 - Computer-related services
• 72700000 - Computer network services
• 72800000 - Computer audit and testing services
• 72900000 - Computer back-up and catalogue conversion services

Indicators

• Bids should cover the whole contract.
• This is a recurring contract.
• Options are available.
• Renewals are available.
• Financial restrictions apply.
• Performance considerations apply.
• Professional qualifications are sought.
• Award on basis of price and quality.

Other Information

Value of initial term is between £1M to 1.5M. All works on a call off basis and value of work is an estimate only and may go up as well as down during life of the contract. Figures are excluding VAT.