Voluntary and Community Sector - Integrated Care Systems

Concepts

• newcastle upon tyne
• software package
• information systems
• integrated care systems
• poor care
• health and care services
• care
• integrated
• community
• voluntary

Location

Description

This is an Opportunity Notice. CQC are seeking bids for the below requirement: The successful supplier will have experience in enabling change within complex settings and ideally have experience of working with Integrated Care Systems. CQC expect that the successful supplier would lead on development of the framework and demonstrate an explicit willingness to work with our external supplier of voluntary and community sector (VCS) engagement and with ICSs to deliver a robust programme of co-design to develop a useful tool. The joint working with our VCS external partner will bring together a range of perspectives, through the delivery of a blend of accessible, one to one and group engagement activities that meet the needs of participants. The framework delivered will also need to be accessible and user friendly (and user tested), it will need to be dynamic and able to adapt to the requirements of different local areas. We will require the successful supplier to demonstrate how the insight gained from co-design has directly influenced the framework design and any associated tools to ensure they meet user's needs. The successful supplier will be required to work collaboratively with CQC colleagues taking a One Team approach. This means regularly attending and contributing to meetings such as monthly project oversight groups and external advisory groups. We would also expect the supplier to facilitate attendance of ICS representatives at some internal and external meetings as required. Other requirements of the supplier include: • Independent expertise in tracking and demonstrating the impact of listening to and understanding the needs and experiences of health and care services. • Skills in robust research methodology development and application • Analytical skills • Ability to translate complex research findings into an accessible and clear output. • Expert knowledge and expertise relating to engagement with people more likely to experience poor care and inequalities. • Project management and tracking skills in overseeing delivery of multiple project strands including project progress, financial and risks and issues reporting. • Relationship management skills to maintain successful working relationship across different dimensions of this project. The Contract will be for a total period of 13 months. Contract Reference: CQC PMS 004

CPV Codes

• 48000000 - Software package and information systems
• 48311000 - Document management software package
• 72000000 - IT services: consulting, software development, Internet and support
• 48810000 - Information systems
• 72263000 - Software implementation services
• 72300000 - Data services
• 85100000 - Health services
• 73000000 - Research and development services and related consultancy services
• 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
• 79315000 - Social research services

Indicators

• Contract is suitable for SMEs.
• Contract is suitable for VCOs.

Other Information

To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk