Debt Recovery Services (DRS)
A Tender Notice
by L&Q GROUP
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 2 year
- Value
- ___
- Sector
- BUSINESS
- Published
- 07 Nov 2023
- Delivery
- 22 Jan 2024 to 21 Jan 2026
- Deadline
- 15 Dec 2023 23:59
Concepts
Location
1 buyer
- L&Q Group London
Description
The procurement of a debt recovery service and in-house tracing for former tenant debt customers who are no longer a resident with us to improve our overall collections performance across the Group. Our objectives from this procurement exercise are: o A DCA that can fulfil all the requirements. o Clear SLA and performance metrics in place for FTA collection (Monthly reporting cycle) o The ability to trace in-house before referring to the DCAs (this could be through a DCA portal) London & Quadrant Housing Trust is conducting this procurement on behalf of itself and all of its group entities
CPV Codes
- 79940000 - Collection agency services
Indicators
- Contract is suitable for SMEs.
Other Information
https://in-tendhost.co.uk/lqsupplychainmanagement Is a Recurrent Procurement Type? : No Additional information on how to apply for this contract https://in-tendhost.co.uk/lqsupplychainmanagement/aspx/
Reference
- IT-379-1674-Head Office 00001674
- CF 5c562530-c5d2-4d15-9e86-41c1d03b305c