Debt Recovery Services (DRS)

A Tender Notice
by LONDON AND QUADRANT HOUSING TRUST

Source
Find a Tender
Type
Contract (Services)
Duration
23.5 month
Value
___
Sector
BUSINESS
Published
07 Nov 2023
Delivery
To 04 Dec 2025 (est.)
Deadline
15 Dec 2023 23:59

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The procurement of a debt recovery service and in-house tracing for former tenant debt customers who are no longer a resident with us to improve our overall collections performance across the Group.Our objectives from this procurement exercise are:• A DCA that can fulfil all the requirements.• Clear SLA and performance metrics in place for FTA collection (Monthly reporting cycle)• The ability to trace in-house before referring to the DCAs (this could be through a DCA portal)London and Quadrant Housing Trust is conducting this procurement on behalf of itself and allof its group entities

Total Quantity or Scope

Debt collection services

Renewal Options

2 x 12 month extensions available.

CPV Codes

  • 79940000 - Collection agency services

Indicators

  • Variant bids may be considered.
  • This is a one-off contract (no recurrence)
  • Renewals are available.
  • Professional qualifications are sought.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains