Debt Recovery Services (DRS)
A Tender Notice
by LONDON AND QUADRANT HOUSING TRUST
- Source
- Find a Tender
- Type
- Contract (Services)
- Duration
- 23.5 month
- Value
- ___
- Sector
- BUSINESS
- Published
- 07 Nov 2023
- Delivery
- To 04 Dec 2025 (est.)
- Deadline
- 15 Dec 2023 23:59
Concepts
Location
United Kingdom:
Geochart for 1 buyers and 0 suppliers
1 buyer
- London & Quadrant Housing Trust Stratford
Description
The procurement of a debt recovery service and in-house tracing for former tenant debt customers who are no longer a resident with us to improve our overall collections performance across the Group.Our objectives from this procurement exercise are:• A DCA that can fulfil all the requirements.• Clear SLA and performance metrics in place for FTA collection (Monthly reporting cycle)• The ability to trace in-house before referring to the DCAs (this could be through a DCA portal)London and Quadrant Housing Trust is conducting this procurement on behalf of itself and allof its group entities
Total Quantity or Scope
Debt collection services
Renewal Options
2 x 12 month extensions available.
CPV Codes
- 79940000 - Collection agency services
Indicators
- Variant bids may be considered.
- This is a one-off contract (no recurrence)
- Renewals are available.
- Professional qualifications are sought.
Other Information
** PREVIEW NOTICE, please check Find a Tender for full details. **
Reference
- ocds-h6vhtk-041671
- FTS 032927-2023