Consultancy Services for Service Led Organisation
A Contract Award Notice
by DVSA - DRIVER AND VEHICLE STANDARDS AGENCY
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 0.5 year
- Value
- £49K
- Sector
- BUSINESS
- Published
- 08 Nov 2023
- Delivery
- 01 Nov 2023 to 30 Apr 2024
- Deadline
- 26 Oct 2023 11:00
Concepts
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
1 supplier
- Service Org Group Bell Yard London
Description
This contract has been awarded for consulting services to support DVSA to become more service-led and customer centric. The consultancy services will be required to provide their expert knowledge, tools and assessments to enable DVSA to successfully pilot service led as an approach by mapping an end-to-end customer journey. This will involve helping DVSA draw conclusions from pilot work, draft recommendations and help to present to project board.
Award Detail
| 1 | Service Org Group (Bell Yard London)
|
CPV Codes
- 79411000 - General management consultancy services
Indicators
- Contract is suitable for SMEs.
- Contract is suitable for VCOs.
Other Information
Reference
- tender_373919/1278122
- CF 292a5584-2952-44c4-8fcb-ba398942e8c4