Purchase of Email Sending Platform

Concepts

• portsmouth
• software programming
• platform
• a social media listening platform
• solus and promotional emails
• sending
• consultancy services
• software package
• information systems
• industry specific

Location

Portsmouth Historic Dockyard

Description

This tender opportunity is issued jointly by the National Museum of the Royal Navy (NMRN Operations) and the Mary Rose Trust (MRT) as joint operators of Portsmouth Historic Dockyard (PHD Operations) for the provision of a social media listening platform for the National Museum of the Royal Navy (all sites), The Mary Rose Museum and Portsmouth Historic Dockyard. NMRN requires the use of a single email sending platform. The primary functions of this platform will be to: - Maintain a structured on-going customer journey communications from prospective visitors, donors, members and newsletter sign ups. - Deliver dynamic newsletters, solus and promotional emails, with the aim of increasing footfall, ticket sales, revenue and secondary spend (e.g., retail). - Maintain customer relationships as an easy way for visitors to contact NMRN who may have queries or positive/negative feedback. - Manage ad-hoc, monthly, annual, trigger-based email communications based on data provided through our CRM (Customer Relationship Management) integration with Dynamics 365. - Be able to implement different branding, dependant on the attraction/museum we are informing visitors about. There is also the need for continuous development, keeping in line with new emerging trends and technologies, the way we promote our attractions means we may add new communication methods in future. Full details and scope of requirements can be found on Contracts Finder Gov.UK website here; https://www.contractsfinder.service.gov.uk/Notice/495cd7de-3592-4b00-bf9f-c1492a...

Total Quantity or Scope

Open Procedure

CPV Codes

• 72200000 - Software programming and consultancy services
• 48000000 - Software package and information systems
• 48100000 - Industry specific software package

Indicators

• Bids should cover the whole contract.
• Renewals are not available.
• Award on basis of price and quality.

Other Information

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=230725. (MT Ref:230725)