Request for Information - Training Course Management Solution (AccessPoint)

Concepts

• training software
• harrogate
• contact management
• customer relation management
• training courses
• courses
• training content
• management information
• accesspoint
• any training courses

Location

Description

The College of Policing is the professional body for all in policing in England and Wales. We have two sites where we host delegates and we generate revenue by hosting training courses and offer hotel accommodation. All onsite courses have the option for delegates to access our onsite catering services. The solution is required to manage online, in-person and hybrid training courses, trainers and delegates. Delegates will not 'sit' any training courses within the solution and training content is not required in the solution. Delegates must be able to search, book and register onto courses. We require scheduling of room and trainer resources, invoice tracking and payment. We require a booking journey for delegates so they can self-book their course or be booked on by someone else. The solution should provide reporting analytics features for us to generate metrics for Management Information reporting on all aspects of our activity. All functionality should be auditable and utilise Role Based Access Control (RBAC). The solution should allow for customisation by us, on screens such the booking forms, event types and user/trainer profiles. Data should be stored/ hosted and handled in the UK. All staff who have access to the system must be vetted at NPPV2 for non-privileged users and NPPV3 for privileged users.

CPV Codes

• 48931000 - Training software package
• 72212100 - Industry specific software development services
• 72212333 - Contact management software development services
• 72212445 - Customer Relation Management software development services
• 72212517 - IT software development services
• 72212900 - Miscellaneous software development services and computer systems
• 72261000 - Software support services
• 72262000 - Software development services
• 72263000 - Software implementation services
• 72265000 - Software configuration services
• 72266000 - Software consultancy services
• 79952000 - Event services

Indicators

• Contract is suitable for SMEs.
• Contract is suitable for VCOs.

Other Information

Please include 'Request for Information - Training Course Management Solution (AccessPoint)' your email subject header when you respond. Please reply by 26 January 2024, to email CPU.Tenders@college.police.uk RFI Training Course Management Platform v3.docx