Revolutionising Access to V&A Collections not on Display - Order an Object Technical Solution Project

Concepts

• custom software
• new order
• v&a collections
• order an object public services
• collections access
• an object technical solution project
• the order an object technical solution using dynamics 365 field service
• display - order an object technical solution project
• order an object
• user-centred technology solutions

Location

LONDON

Description

We are looking for a supplier with a passion for delivering user-centred technology solutions that effect real change. The successful contractor will deliver a technical solution for Order an Object, centred around Microsoft Field Service, including the public portal that will allow members of the public to book the objects they want to come and see, and deliver a bookings management solution to the museum’s Collections Access team, to establish new Order an Object public services.

Total Quantity or Scope

The V&A is seeking to appoint a supplier to work closely with the Order an Object project team to develop a technical solution for the Order an Object Service. This technical solution will enable the public to ‘order an object’, i.e. to book an appointment to have an encounter with objects of their choosing from the V&A collections at one of our available sites. The V&A has chosen Dynamics 365 Field Service as the primary application in which the solution is to be delivered, with the use of additional Microsoft applications where required to meet any additional functionality. The Contract is for: The discovery, design, development and implementation phases for the Order an Object Technical Solution using Dynamics 365 Field Service, provided on a fixed fee basis which should be reflected in the price tendered. The licenses, and support for a period of up to seven years from the ‘go live’ date subject to break clauses.

Renewal Options

The contract shall have an annual break clause. The contract shall include the option for additional relevant services, such as further integration or project work

CPV Codes

• 72230000 - Custom software development services

Indicators

• Bids should cover the whole contract.
• Options are available.
• Renewals are not available.
• Award on basis of price and quality.

Other Information

The value specified in this notice is an estimate based on the full seven year term with all options taken. Tenderers should not use this as a guide and must submit competitive pricing based on the Brief and associated documents within the tender pack. The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: <a href="https://www.delta-esourcing.com/tenders/UK-UK-London:-Custom-software-development-services./88JRY5UBQ7" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-London:-Custom-software-development-services./88JRY5UBQ7 To respond to this opportunity, please click here: <a href="https://www.delta-esourcing.com/respond/88JRY5UBQ7" target="_blank">https://www.delta-esourcing.com/respond/88JRY5UBQ7 GO Reference: GO-20231219-PRO-24806031