User testing to assess accessibility of the Rail Ombudsman
A Contract Award Notice
by OFFICE OF RAIL AND ROAD
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 4 month
- Value
- £30K
- Sector
- PROFESSIONAL
- Published
- 21 Dec 2023
- Delivery
- 19 Dec 2023 to 26 Apr 2024
- Deadline
- 08 Dec 2023 12:00
Concepts
Location
Geochart for 1 buyers and 1 suppliers
1 buyer
- Office of Rail & Road London
1 supplier
Description
ORR is seeking a partner who can undertake User Testing of the Rail Ombudsman service to ensure that access to the service is working well for passengers. This User Testing will be focused on passengers with disabilities, and older users who may also have accessibility needs.
Award Detail
| 1 | Research Institute for Disabled Consumers (London)
|
CPV Codes
- 73110000 - Research services
Indicators
- Contract is suitable for SMEs.
- Contract is suitable for VCOs.
Other Information
ORR CT 23-49 RM6126-Order-Form-for-contract-between-buyers-and-suppliers SIGNED_Redacted.pdf
Reference
- ORR/CT/23-49
- CF abce3d0b-2caf-475b-abf2-a97f62cbde59