GB-Middlesbrough: Customer Experience (CX) Review and Strategy Development

Concepts

• middlesbrough
• management consultancy
• tu group customer
• customer experience
• regards customer experience
• strategy development
• a tu group customer experience strategy
• cx
• strategy none
• cx) review

Location

Description

Teesside University (TU) wish to procure a specialist CX consultant / agency to support the development of a TU Group Customer Experience Strategy - the work has been split into the delivery of the following two objectives: 1.To develop a clear understanding of TU Group's current position with regards Customer Experience. 2.To develop a TU Group overarching Customer Experience (CX) Strategy

CPV Codes

• 79410000 - Business and management consultancy services

Indicators

• Contract is suitable for SMEs.
• Contract is suitable for VCOs.

Other Information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Please follow this link to view the notice https://www.delta-esourcing.com/tenders/UK-GB-Middlesbrough:-Customer-Experience...