WYICB - KHCP - Musculoskeletal & Pain Management Service

Concepts

• health services
• huddersfield
• pain management service provision
• pain management service
• access service
• service transformation
• pain management conditions
• specific service elements
• pain management
• management

Location

Huddersfield

Description

The NHS West Yorkshire Integrated Care Board (Kirklees Health & Care Partnership) are seeking a provider to deliver the provision of an Adult Integrated Musculoskeletal (MSK) and Pain Management service across Kirklees. This service will be delivered through a single point of access triage hub.

Total Quantity or Scope

The NHS West Yorkshire Integrated Care Board (Kirklees Health & Care Partnership) are seeking a provider to deliver the provision of an Adult Integrated Musculoskeletal (MSK) and Pain Management service across Kirklees. This service will be delivered through a single point of access triage hub. The high-level objectives of the Musculoskeletal & Pain Management service are: • Provide a self-referral process via telephone/online/digital portal into the hub for patients to access physiotherapy, without needing to visit their GP first. • Provides a single point of access service and triages all MSK, MSK related Physiotherapy, Rheumatology, Orthopaedic and Pain Management referrals. • Provide a telephone-based Physiotherapy consultation and assessment where appropriate and empowers patients to self-manage through advice and guidance. • Delivers a seamless pathway and wrap around care for patients. Having clinical oversight of a patient’s journey without the need to refer back to the GP for onward referrals or further diagnostics. • Ensure patients receive the right care, at the right time, by the right clinician in the right place, first time. • Provide a patient focused service, enhancing patient outcomes, patient choice, patient self-management and the patient experience. • Improves the quality of care for patients as defined through the three elements of quality: patient safety, clinical effectiveness, and patient satisfaction. • Deliver high-quality clinical outcomes through shared decision making and patient choice. • Ensures that clinical, quality, and financial outcomes are fully aligned, integrated, and realised. • Significantly reduces clinical variation for patients with MSK and pain management conditions through effective monitoring, planning and continuous service improvement to deliver streamlined care. • Reduces low clinical value interventions, waiting times and numbers of referrals that patients are subject to for all MSK and pain management related conditions. • Provides planned access for patients to MSK and pain management service provision, seamless integration between tiers of care. • Provides a patient self-management function, particularly in relation to pain management that enhances patient quality of life and independence. • To implement innovative practice on a continuous improvement approach putting patients at the heart of service transformation • A service model that gains and keeps clinical confidence and has the potential to grow and develop. • Efficiencies are realised, ensuring MSK provision is sustainable in the long term. • Ensures that effective links with Podiatry/Podiatric Surgery and Secondary Care Rheumatology and Orthopaedic services are in place to minimise delays in accessing care or treatment where appropriate. There are specific service elements of the Musculoskeletal & Pain Management service is required to deliver, including but not limited to: • Triage Hub, • Physiotherapy Consultation, • MSK Community Physiotherapy, • Clinical Assessment and Treatment Service (CATs) • Services delivered within clinical thresholds, • Holistic and Biopsychosocial Pain Assessment, • Close working relationship with Secondary and Primary Care, • Work with the ICB on future quality improvement/transformational development

CPV Codes

• 85100000 - Health services

Indicators

Other Information

If you would like to submit a bid for this service when it becomes available, please submit your response by registering on https://nhswyicb.ukp.app.jaggaer.com/ref ITT_94. Once registered, potential providers will be able to complete and upload their submission. NHS West Yorkshire Integrated Care Board (Calderdale Cares Partnership and Kirklees Health and Care Partnership) has the right to withdraw this notice.