The Provision of On Line Ticketing (WebTis) and associated Apps and PAYG (pay as you go) services

A Utilities Contract Notice
by GOVIA THAMESLINK RAILWAY LIMITED

Source
Find a Tender
Type
Contract (Services)
Duration
3 year
Value
£8M
Sector
TECHNOLOGY
Published
09 Feb 2024
Delivery
To 05 Mar 2027 (est.)
Deadline
05 Mar 2024 12:00

Concepts

Location

LONDON

Geochart for 2 buyers and 0 suppliers

2 buyers

Description

This tender comprises of two (2) Lots. LOT 1 - A Web Ticketing "WebTIS" (desktop, mobile web & app) solution aligned to current and future customer retail behaviour. Functionality to include: - A front-end customer app to deliver new ticketing products to the customer with capability to retail the latest digital barcode rail tickets. - A UK Railway Industry compliant Rail Delivery Group accredited back-office system including financial processing via Lennon (either currently accredited or with realistic plans to become so). - An accessibility compliant product suite to rail industry standards - Full accreditation and compliance with UK Rail Retailing Standards (where applicable) - Integration with a PAYG Solution (LOT 2).

Lot Division

1 The Provision of Web Ticketing "WebTIS" (desktop, mobile web & app)
  • Value: £7M

A WebTIS (desktop, mobile web & app) solution aligned to current and future customer retail behaviour • A front-end customer app • Functionality to deliver new ticketing products to the Customer • Capability to retail the latest digital barcode rail tickets • A UK Railway Industry compliant Rail Delivery Group accredited back-office system including financial processing via Lennon (either currently accredited or with realistic plans to become so) • An accessibility compliant product suite to rail industry standards • Full accreditation and compliance with UK Rail Retailing Standards (where applicable) • Integration with a PAYG Solution (LOT 2)
2 The Provision of a PAYG (Pay As You Go) Solution
  • Value: £742K

Provision of a PAYG (Pay As You Go) Solution, including ability to support functionality through required integrations.

Renewal Options

Optional extension for up to 12 months Optional extension for up to 12 months

CPV Codes

  • 72210000 - Programming services of packaged software products
  • 72212000 - Programming services of application software

Indicators

  • Bids should cover one or more lots.
  • Bids should cover the whole contract.
  • Options are available.
  • Renewals are available.
  • Award on basis of price and quality.

Other Information

To access Lot 1: https://www.delta-esourcing.com/tenders/UK-UK-London:-Point-of-sale-(POS)-softwa... LOT 2 - Pay As You Go Solution that will integrate with a WebTIS solution (LOT 1) with multi token functionality with the ability to be fulfilled by mobile App. To access Lot 2: https://www.delta-esourcing.com/tenders/UK-UK-London:-Point-of-sale-(POS)-softwa... Please note, there are 2 lots for this tender, please use the relevant links below for each lot: Lot 1: https://www.delta-esourcing.com/tenders/UK-UK-London:-Point-of-sale-(POS)-softwa... Lot 2: https://www.delta-esourcing.com/tenders/UK-UK-London:-Point-of-sale-(POS)-softwa...

Reference

Domains