TASC0124 Adult Social Care Transformation - Delivery Partner

Concepts

• torquay
• management consultancy
• adult social care
• social care integration
• adult social care transformation - delivery partner
• adult social care
• health and social care integration
• tasc0124 adult social care transformation - delivery partner
• social
• care

Location

Torquay

Description

Torbay Council sought a provider with a detailed understanding, and proven track record, in the delivery of efficiency savings in Adult Social Care. Consideration of increasing volume and complexity of demand, building on our excellent work with the Community and Voluntary sector is pivotal. In addition, measures to maximise our staff’s ability to enable independence for people through the way they work and the services available, is important for us. The supplier is required to be able to respond to the challenges which Torbay, and its partners, have identified and be able to work within an integrated system. The supplier will understand local and national challenges and have tangible ways of addressing these. Torbay is seeking fundamental and lasting change, which puts our residents first and delivers long term efficiencies in our model. The Supplier is required to develop an overarching change programme to deliver substantial sustainable savings in Adult Social Care

Total Quantity or Scope

Upon commencement, in agreement with the Council and partners, the Supplier is required to develop an overarching change programme to deliver substantial sustainable savings in Adult Social Care, not less than £15m recurrently. This plan should include clear performance and financial targets, together with resource requirements, owners, and timescales. Upon commencement, in agreement with the Council and partners, the Supplier is required to develop a programme which identifies where the Local Authority (and partners) need to provide extra capacity to deliver change. The Supplier is required to provide a detailed plan of how they propose to practically deliver this change programme, including staffing resources to be deployed in teams. The Supplier is required ensure there is co-production with people with lived expertise, staff and providers. The Supplier is required to have the capacity and capability to facilitate the sophisticated use of data and benchmarking to inform and guide plans and deliverables. The Supplier is required to provide a focus on innovation in digital approaches to delivering ASC. The Supplier must have an understanding of and an ability to comply with The Care Act, The Mental Capacity Act and The Mental Health Act and all other statutory duties of the local authority. The Supplier must have an understanding of Health and Social Care Integration and a commitment to maximising the benefits of this to Torbay residents. The Supplier is required to put a comprehensive and effective exit plan in place for the programme which creates the environment and infrastructure for sustained change.

Award Detail

Renewal Options

In the event of unforeseen delays to programme delivery not attributable to the Supplier or where ancillary / additional Services are identified to support delivery of the programme the Contract may be extended for a period of up to 12 further months or until the end of the allocated budget.

CPV Codes

• 79410000 - Business and management consultancy services
• 79421000 - Project-management services other than for construction work

Indicators

• Options are available.

Legal Justification

Torbay Council had engaged a supplier to undertake preliminary work in relation to this transformation programme via a framework call-off. The call-off permitted the Council to award stage 2 of the work (delivery of the transformation programme) to the original supplier under the terms of that procurement. The pricing model proposed by the supplier for the 2nd stage resulted in price significantly in excess of the Council's budget and the Council was unable to continue through the work under the call-off contract. Torbay and South Devon NHS Foundation Trust (the Trust), who have devolved responsibility for the delivery of Adult Social Care in Torbay, had engaged a different external consultant to carry out some organisational transformation work, directly linked to the planned change programme. The Council has a finite budget for the delivery of the transformation programme and a pressing economic imperative to deliver significant and sustainable savings within the provision of adult social care. It is of paramount importance that the budget is used to deliver the necessary change and not in revisiting prior diagnostic / research activity. Increasing pressure on the adult social care system and budgets mean that change needs to happen at considerable pace. The 2 suppliers engaged by the Council and the Trust have the experience, capacity and capability to deliver the programme at pace, within tight timescales and have significant understanding of the current position in Torbay and the challenges this places on the adult social care system. Given this prior knowledge and experience it was the Council’s view that to ensure delivery at pace one of these 2 organisations was best placed to undertake delivery of the change programme. Appointing a supplier already working in Torbay will minimise the amount of time it will take to get the programme up and running, will not require up front time to be invested in additional research to ensure the suppliers full understanding of the challenges and areas where change is require, ensuring the budget for this work is maximised in relation to direct delivery. To establish which of these organisations would be the most economically advantageous supplier of the services, the Council invited them both to bid in a competitive process with the intention of awarding the contract to the highest scoring bidder. The selected supplier submitted a response to the opportunity in which they demonstrated to the Council's full satisfaction that they have the capacity and technical ability to deliver the programme, underpinned by a sound approach and clear plans for delivery. The other supplier invited to bid did not submit a response to the opportunity. The Council intends to enter into a contract with the selected supplier on 11 March 2024.