Merchant Acquirer

Concepts

• bristol
• banking services
• merchant
• acquirer
• payment acceptance
• university finance system
• other key infrastructure
• business needs
• prompt resolution
• appropriate and streamlined payment options

Location

Bristol

Description

The University of Bristol is seeking a single supplier to deliver business objectives relevant to the procurement include providing a secure, compliant, and efficient (with respect to time and cost) payment service which meets the diverse needs of a wide range of payers including students, research and commercial partners, and the public. The main drivers have been identified as processing efficiency, effective utilisation of resources, and provision of appropriate and streamlined payment options for commercial online and in-person payments.

Total Quantity or Scope

The priority of the University is to ensure the timely and accurate posting of income, and prompt resolution of any payment queries or issues. To deliver a positive payment experience to customers and support the operational activities of the University we aim to provide: - a secure and efficient (with respect to time and cost) payment service, - prompt, courteous, and well-informed resolution of any queries around payment, - card payment channels appropriate to business needs (i.e. mixture of high volume/value and high value/low volume, online and in-person, payment acceptance in different currencies, and mobile/’pop-up’ events, and -seamless integration with other key infrastructure, including University finance system and the Catering epos system

Award Detail

Award Criteria

CPV Codes

• 66110000 - Banking services

Indicators

• Award on basis of price.

Other Information

NO CONTRACT AWARD Procurement activity abandoned - No acceptable tenders received. NO CONTRACT AWARD Procurement activity abandoned - No acceptable tenders received.