Support Services for Passengers With Reduced Mobility - Inverness Airport

Concepts

• inverness
• land, water and air transport
• customer services
• support services
• inverness airport
• reduced mobility
• reduced mobility - inverness airport
• support services for passengers with reduced mobility - inverness airport
• passengers
• mobility

Location

Inverness

Description

HIAL have a requirement for the provision of support services for passengers with reduced mobility (PRM) at Inverness Airport. The Service Provider will be expected to provide safe assistance to and from aircraft, and high-quality customer care, to persons with reduced mobility at Inverness Airport.

Total Quantity or Scope

The Service Provider will be expected to provide safe assistance to and from aircraft, and high-quality customer care, to persons with reduced mobility at Inverness Airport

Renewal Options

Potential to extend for a further 2 years HIAL may wish to consider related services, which are in addition to those specified and which HIAL may or may not choose to purchase during the duration of the Contract. These Additional Options will not be evaluated. In relation to this Contract, HIAL proposes the following options: Ad-hoc Training for other HIAL Airports - There may be a requirement for the provision of ad-hoc training related to the Service to some HIAL staff at other HIAL Airport sites; and (b) Any other services which the winning Tenderer considers it could provide to HIAL, particularly while staff engaged to provide the Services are not so engaged (i.e. where those staff are on-site but have no passengers to assist). Provide proposals for additional related services. State clearly in the Price Schedule any associated additional costs.

Award Criteria

CPV Codes

• 63700000 - Support services for land, water and air transport
• 79342300 - Customer services

Indicators

• Bids should cover the whole contract.
• This is a recurring contract.
• Options are available.
• Renewals are available.
• Award on basis of price and quality.

Other Information

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=759719. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:759719) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=759719