IT support contract

Concepts

• henley on thames
• office and computing machinery
• ongoing support
• equipment and supplies
• personal computers, office equipment
• information technology
• telecommunications and audio-visual equipment
• repair and maintenance
• mill meadows pavilion
• parks depot

Location

Description

The work will consist of: • Ongoing support for staff and councillors with Council-issued hardware; • Managing and providing ongoing support with Microsoft 365 accounts; • Maintenance of Council documents on Sharepoint; • Assisting with any issues relating to third-party software; • Managing the security of the Council's IT systems; • Managing the Council's wifi networks, internet lines and managing any IT connectivity issues, at the Town Hall, Parks Depot, Mill Meadows Pavilion, and any other sites. For further details, see the invitation to tender.

CPV Codes

• 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
• 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Contract is suitable for SMEs.
• Contract is suitable for VCOs.

Other Information

Invitation to tender ITT - IT support - March 2024.pdf Tender response form Tender response form - IT support.docx Pricing schedule Schedule 5 - Pricing Schedule.xlsx