Procurement of Facilities Management Soft Services

Concepts

• facilities management
• services• retail catering
• catering services• linen
• retail catering operations• waste management services• reception
• laundry services•
• services• patients
• services• portering services• patients catering services• linen & laundry
• general management• healthcare cleaning services•
• chelwest only• helpdesk services • security services• window
• facilities management soft services

Location

Chelsea & Westminster Hospital (Fulham Road and supporting sites, but excluding West Middlesex University Hospital site)<br/>Royal Marsden Hospital (Chelsea, Sutton & Cavendish Square sites)

Description

The provision of Facilities Management Soft Services comprising • General management• Healthcare Cleaning Services• Portering Services• Patients Catering Services• Linen & Laundry Services• Retail Catering Operations• Waste Management Services• Reception (Chelwest only• Helpdesk Services • Security Services• Window cleaning • Pest Control • Car Parking.

Total Quantity or Scope

The provision of Facilities Management Soft Services as listed in II.1.4. The process will be conducted as a Competitive Dialogue procedure where a minimum of 3 bidders will be shortlisted from a successfully completed supplier questionnaire. There will be a number of stages including Invitation to Participate in Dialogue (ITPD), Invitation to Submit Detailed Solutions (ISDS) then potentially shortlisted to a minimum of 2 bidders who will participate in continuing dialogue (ITCD) and submission of a final tender (ISFT). The procurement will include collaborative workshops, joint process review and potentially reviewing service models to be delivered in a more efficient manner. There will be a strong focus on achieving net zero, social value aspirations and service innovation & excellence.The procurement will be further shaped by a market engagement exercise and all potential participants are requested to complete the expression of interest survey and submit to the FRC by 12/04/2024 5pm. The survey can be found at https://www.surveymonkey.com/r/FRC14.

Award Criteria

CPV Codes

• 79993100 - Facilities management services

Indicators

• Bids should cover the whole contract.
• Award on basis of price and quality.