Digital and Legacy Application Services (DALAS)

A Contract Award Notice
by THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE

Source
Find a Tender
Type
Contract (Services)
Duration
4 year (est.)
Value
£3B
Sector
TECHNOLOGY
Published
02 Apr 2024
Delivery
To 13 Mar 2028 (est.)
Deadline
n/a

Concepts

Location

Liverpool

Geochart for 2 buyers and 1 suppliers

Description

Crown Commercial Service (CCS), working with HM Revenue and Customs (HMRC), has put in place to procure a new Framework Agreement for IT Digital and Legacy Application Services (DALAS). The DALAS framework will provide a strategic gateway to support the delivery of future application services and move HMRC toward an application services support model that is less dependent upon legacy technologies. The framework will provide a commercial vehicle to replace existing contractual arrangements that are due to expire between September 2023 and January 2025, and will provide the basis for letting a large proportion of HMRC future application services requirements. The framework will also be available to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations. The procurement has been delivered using one restricted procedure was split into two phases. Phase 1 included Lots 2a, 2b, 3 and 5. Phase 2 includes Lots 1, 4a and 4b.

Lot Division

1 Value Realisation and Design Services

Key Services: • Capability analysis and support • Enterprise architecture advice, design and delivery support • Operating model assessment, design and delivery support • Strategy assessment, design and delivery • Service, Technical and Solution architecture advice, design, integration and delivery • Project-based design and delivery services • Intelligent client support/technology validation services • Service and product transformation assessment, design and delivery. • Legacy service decommissioning and disposal • Hackathons and Facilitated 'Citizen Coder' sessions

2 Multi Product Configuration Services

Key Services: • Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform,Documentum, AI Services) • Software Licensing validation and or preferential purchasing services • Web Hosting Services where required including PPE/sandpit environments • Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products. • Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloudbased strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile • Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products.

3 Specialist Product Configuration Services

Key Services: • Specialist support across technology services that exist within the scope of the Lot (e.g. Kong, NICE, Pega, Service Now MS Dynamics, Power Platform,Documentum, AI Services) • Software Licensing validation and or preferential purchasing services • Web Hosting Services where required including PPE/sandpit environments • Configurable platform and product maintenance, support, enhancement and release management services including AI and automation products. • Product support during contract lifecycle, product/service creation, development and transformation through configuration of pre-built process maps, work-flows, service designators, use-cases within configurable cloudbased strategic PaaS/SaaS products to form technology stack components with a lower cost to serve profile. • Data extraction, translation, transfer, conversion and backup, recovery and disposal within target technologies or dependent products.

Award Detail

1 See Contracts Finder Notice for Full Supplier List (Liverpool)
  • Num offers: 30
  • Value: £2,800,000,000

Award Criteria

Quality 75.0
PRICE 25.0

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Award on basis of price.

Other Information

The value provided in Section II.1.7 is only an estimate. We cannot guarantee to suppliers any business through this Commercial Agreement. As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/1a0a796f-39f9-4c67-a656-12acfc.... 1) Redacted Commercial Agreement 2) List of Successful Suppliers 3) Approved Customer list 4) Transparency Agenda On 02/04/2014, Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at: https://www.gov.uk/government/publications/government-security-classifications Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement. CCS reserved the right to award a framework to any bidder whose final score was within 1% of the last position. For Lot 4a, six suppliers were awarded a place as opposed to the number of five as was originally stated in the Contract Notice that was published on 05/10/2022.

Reference

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