Internal communication and employee engagement Framework Agreement
A Contract Award Notice
by BRITISH COUNCIL
- Source
- Find a Tender
- Type
- Framework (Services)
- Duration
- 2 year (est.)
- Value
- £400K
- Sector
- BUSINESS
- Published
- 03 Apr 2024
- Delivery
- 18 Dec 2023 to 01 Dec 2025 (est.)
- Deadline
- n/a
Concepts
Location
Manchester
2 buyers
- British Council Manchester
10 suppliers
- Employee Plusecheck York
- Sequel Group London
- Leith Agency Cello Signal Edinburgh
- Four Communcations London
- Enthuse Communications Manchester
- Employee Pulsecheck York
- H & H Agency Humberside
- Blue Goose Design London
- Leith Agency Edinburgh
- Four Communications London
Description
The British Council’s Internal Communications Team is seeking occasional, additional resource and expertise to establish a framework of UK based consultants and suppliers ("the framework") for the delivery of technical expertise in: internal communications, change communications and employee engagement – to provide both strategic and tactical support.
Lot Division
| 1 | Strategic internal communications and employee engagement 1. Employee audience research; collecting and analysing insight from (or about) our global workforce to inform our internal communications strategy, employee experience strategy, or to support specific internal communication and engagement campaigns2. Internal communication audits and associated development projectsa. channel audits and project management of channel developmentb. content audits and content strategy development3. Reviews and recommendations for changes to internal communication frameworks, policies, processes, governance and resourcing. Award Criteria
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| 2 | Change communications and internal engagement campaigns 1. Working with internal stakeholders to agree a comprehensive communications brief, ensuring business objectives and desired outcomes are understood and the scope of the work agreed – and then assessing and meeting (or managing) stakeholder expectations throughout the project.2. Conducting baseline research or gathering insight, to assess how comms can measure its impact on achieving business objectives and desired outcomes.3. Developing change communication strategies, narratives and communication action plans (including running communication strategy and planning workshops).4. Developing stakeholder engagement plans.5. Assessing communication risks and potential resistances to change and putting in place mitigating actions. This may include scenario planning, as well as assessing and articulating ambiguity.6. Devising creative ideas and concepts to amplify engagement with change7. Designing and producing creative materials and assets, including various forms of film/video, animation, podcasts, branding, graphic design, gamification, etc. 8. Copywriting, creative writing, message drafting, editing and proofreading9. Creating engaging presentations10. Event design and management11. Conducting ongoing and final measurement to assess how well communication strategies and campaigns are meeting business objectives and desired outcomes – measuring reach, engagement, sentiment, impact/behaviour change and return on investment. Award Criteria
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Award Detail
| 1 | Employee Plusecheck (York)
|
| 2 | Sequel Group (London)
|
| 3 | Leith Agency Cello Signal (Edinburgh)
|
| 4 | Four Communcations (London)
|
| 5 | Enthuse Communications (Manchester)
|
| 6 | Employee Pulsecheck (York)
|
| 7 | Sequel Group (London)
|
| 8 | H & H Agency (Humberside)
|
| 9 | Blue Goose Design (London)
|
| 10 | Leith Agency (Edinburgh)
|
| 11 | Four Communications (London)
|
CPV Codes
- 79400000 - Business and management consultancy and related services
- 72221000 - Business analysis consultancy services
Indicators
- Award on basis of price and quality.
Reference
- FTS 010713-2024