Provision of E-Payment Platform inclusive of Design, Testing, Hosting & Management Including Fraud and Debt Management Solution

Concepts

• glasgow
• banking services
• international payment transfer
• recurring card payments
• card payments
• alternative payment methods
• online payment facilities
• payments
• recurring card payments direct debit
• any other alternative payment methods

Location

Glasgow

Description

The University of Strathclyde requires a mechanism to provide students and commercial customers with online payment facilities to allow payments to be made to the university using Credit/Debit Cards, Recurring Card Payments Direct Debit, Open Banking, Cross Border Banking and any other alternative payment methods, in respect of but not limited to tuition fees, accommodation fees, other outstanding student fees, commercial sales invoices, library fees, Sports Centre memberships and charges, conference and event booking and print services for an estimated 42,000 transactions per annum of an estimated value of 35,000,000 GBP

Total Quantity or Scope

The University of Strathclyde requires a mechanism to provide students and commercial customers with online payment facilities to allow payments to be made to the university using Credit/Debit Cards, Recurring Card Payments Direct Debit, Open Banking, Cross Border Banking and any other alternative payment methods, in respect of but not limited to tuition fees, accommodation fees, other outstanding student fees, commercial sales invoices, library fees, Sports Centre memberships and charges, conference and event booking and print services for an estimated 42,000 card transactions per annum of an estimated 35,000,000 GBP and an estimated 10,000 bank transactions per annum of an estimated 52,000,000 GBP The University also requires a comprehensive debt management / accounts receivable collection system as well as a robust fraud management process in place to assist with the collection of outstanding student and commercial fees and management of fraudulent transactions. The university requires a solution to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams, where UK sanctions permit, from the payer from traditional existing and new payment cards, open banking, cross border banking, recurring card payments, direct debit and alternative payment methods. The supplier will provide an online shop facility, an administration facility to manage recurring card payments, a direct debit management system, and the use of the Royal Mail postal address finder service. The solution offered will be required to integrate and take data feed from other university systems including, but not limited, to Unit4 Business World On, Arribatec, Oracle. StarRez, Gladstone, Events Air, Alma and In-House Conference Management system and be able to update university systems in real time.

Renewal Options

The contracting authority exercises the right to extend this contract by two periods of up to 12-months. The extension will be utilised at the sole discretion of the contracting authority.

Award Criteria

CPV Codes

• 66110000 - Banking services
• 66115000 - International payment transfer services

Indicators

• Bids should cover the whole contract.
• This is a recurring contract.
• Renewals are available.
• Financial restrictions apply.
• Professional qualifications are sought.
• Award on basis of price.

Other Information

City of Glasgow College (CGC) reserves the right to join the resulting contract as a Contracting Authority, as per the contract notice. CGCs usage is estimated at approximately 20% of the University of Strathclyde, however this figure may fluctuate. Award will be made separately at institution level. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 26477. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-pr... A summary of the expected community benefits has been provided as follows: Please see ITT for information on Community Benefits. (SC Ref:762781)