BT46 - RM1557.13- Customer Satisfaction Feedback and Insights

A Contract Award Notice
by CAPITALESOURCING

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£63K
Sector
PROFESSIONAL
Published
10 Apr 2024
Delivery
01 Feb 2024 to 31 Jan 2026
Deadline
31 Jan 2024 17:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The GovMetric feedback tool is a customer satisfaction reporting platform for surveys and insights that will gather customer sentiment and reason for procuring that sentiment online, via website and all webform and on email responses. This is stage 2 of the implementation.

Award Detail

1 Rol Solutions (Oakham)
  • Value: £62,807

CPV Codes

  • 79342310 - Customer survey services
  • 79342311 - Customer satisfaction survey

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Reference

Domains