Domestic Abuse Service

A Contract Award Notice
by HARROW COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
3 year (est.)
Value
£1M
Sector
HEALTH
Published
26 Apr 2024
Delivery
01 Apr 2024 to 31 Mar 2027 (est.)
Deadline
n/a

Concepts

Location

Harrow

Geochart for 2 buyers and 2 suppliers

2 buyers

1 supplier

Description

London Borough of Harrow is inviting tenders for the provision of the borough’s Domestic Abuse Service. This comprises two procurement Lots. Lot 1: Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors. Lot 2: Safe Accommodation: Refuge Support and Management and Floating Support. Tenderers are invited to bid for one or both Lots. Successful tenderers will work in partnership with the council in collaborative forums to ensure a cohesive holistic Domestic Abuse Service.

Lot Division

1 Domestic Abuse Support Service: Strategic Coordination and Direct Support to Domestic Abuse Victims/Survivors

This service will encompass: • Community outreach - Independent Domestic Violence Advisors (IDVA) Service, Domestic Abuse case work and Safety Planning • Public Protection - MARAC Coordination The service will: • Deliver domestic abuse support provisions for all service users • Deliver outcomes for all service users • Develop staff and innovate to ensure the services provided meet the needs and outcomes for all service users • Provide services that are sensitive and deliver effective and timely responses • Provide domestic abuse awareness training for council key stakeholders to ensure best practice is being met • The service provider will be committed to working in partnership with the council departments to continually improve the service
2 Safe Accommodation: Refuge Support and Management and Floating Support

This service will encompass: • Management of a (6 bed) refuge that provides hostel accommodation and support to women and their children who are escaping domestic abuse; Supported by a full time Refuge Worker • Floating support to provide information and practical support to female residents and their children living independently within the Borough or in Council-provided accommodation elsewhere. • Part time Refuge Manager to manage the refuge worker and floating support.

Award Detail

1 Cranstoun Services (Esher)
  • Domestic Abuse Service
  • Num offers: 5
  • Value: £982,413
2 Cranstoun Services (Esher)
  • Safe Accommodation: Refuge Support and Management and Floating Support
  • Num offers: 3
  • Value: £254,439

Award Criteria

Quality 60.0
Social Value 10.0
PRICE 30.0

CPV Codes

  • 85000000 - Health and social work services

Indicators

  • Award on basis of price.

Reference

Domains