ESMCP MCX Dispatcher and related services

Concepts

• communication software
• programming services
• mcx dispatcher product
• mcx dispatcher
• model services
• dispatcher
• mcx
• esmcp
• systems and user software
• software development

Location

London

Description

Further to a Prior Information Notice (PIN) ref: 2023/S 000-027712 issued on 20 September 2023, the Secretary of State for the Home Department (the Authority) is undertaking this procurement to appoint a suitably capable and experienced provider of an MCX Dispatcher and related services for the Emergency Services Network (ESN). The ESN will replace Airwave in the future as the main critical communications system for first responders (Police, Fire and Rescue and Ambulance services) across Great Britain. The information previously shared as part of the market engagement activity will be superseded by the procurement and contract documentation is now available in connection with this contract notice. Only the information shared pursuant to this contract notice should be relied upon by suppliers deciding whether to request to participate in this procurement. This opportunity is to establish a contract for provision of an MCX Dispatcher solution for the ESN and will be operated in line with the Competitive Procedure with Negotiation under the Public Contracts Regulations 2015 (Regulations). The Authority are seeking to procure a standalone, MCX Dispatcher product which allows a desk-based operator the ability to access and utilise the supervisory and control elements of the MCX services and capabilities of the Emergency Services Network via a graphical user interface. The proposed solution will initially be used as a test tool by the ESMCP programme and is then intended to be deployed to most of the 200 existing emergency service control rooms (in limited numbers per control room) during the transition from Airwave to ESN. In addition, a number of the ‘non-emergency services ESN users’ have contributed to the consolidated requirements and will look at the feasibility of this product to provide their control room solution when migrating to the ESN.

Total Quantity or Scope

Further to a Prior Information Notice (PIN) ref: 2023/S 000-027712 issued on 20 September 2023, the Secretary of State for the Home Department (the Authority) is undertaking this procurement to appoint a suitably capable and experienced provider of an MCX Dispatcher and related services for the Emergency Services Network (ESN). The information previously shared as part of the market engagement activity will be superseded by the procurement and contract documentation is now available in connection with this contract notice. Only the information shared pursuant to this contract notice should be relied upon by suppliers deciding whether to request to participate in this procurement. This opportunity will be operated in line with the Competitive Procedure with Negotiation under the Public Contracts Regulations 2015 (Regulations). The Authority is seeking to appoint a supplier to deliver the Services. The successful supplier needs to be able to meet the Authority's requirements (further detailed in the procurement documentation) and must be capable of delivering the services for an initial contract term of four years from Contract Award with one optional 12-month period, that may be exercised at the sole discretion of the Authority. Following publication of the Contract Notice, the procurement will be structured in the following successive stages: The Selection Stage comprising: . Completion of NDA/EWA documents by Candidates, which allows: . Access to Selection Questionnaire (SQ) and supporting documentation . SQ responses submitted by Candidates . Evaluation and Moderation of SQ responses . Down-selection of top four compliant responses to Award Stage . Notification to successful and unsuccessful Candidates. and The Award Stage, which comprises the following: . Invitation to Negotiate (“ITN”) published to Qualified Bidders . Initial Tender submitted by Bidders . Evaluation and Moderation of Initial Tenders . Negotiation meetings . Invitation to Submit Final Tenders (“ITSFT”) published . ITSFT Tender submitted by Bidders . Evaluation and Moderation of ITSFT . Contract Award Please note, stages shown are indicative and for further details suppliers should access the procurement documentation available via the Authority’s e-sourcing portal that provide more information on the procurement process. The SQ document is provided on the Authority's e-sourcing portal and will be available to suppliers who sign the Non-Disclosure Agreement (NDA) and Ethical Walls Agreement (please see Section VI.3 below for detail on how to access this). Note the date & time in IV2.2/ IV2.3 relates to SQ closing. The evaluation panel shall evaluate the SQ responses using selection criteria detailed in the SQ document. In addition to the Selection Questionnaire, the eSourcing Portal will provide folders containing (i) the Draft Contract and Schedules (based on the Model Services Contract v2.1) (ii) a Data Room folder containing relevant background documents and (iii) the draft Invitation to Negotiate documentation. This information is provided for information only at the Selection Questionnaire stage. The Authority reserves the right to change the ITN documentation and that an updated version will go out at the ITN stage for the down-selected Bidders to complete. To register interest, please e-mail ESMCPSupplier@homeoffice.gov.uk providing the relevant contact details in your organisation and requesting a copy of the NDA/ EWA agreement(s).

Renewal Options

The initial contract duration is four years from Contract Award. The Authority may (at its sole discretion) extend the initial term by one period of a further 12 months by giving the supplier at least sixty (60) Working Days' (as defined in the regulations) notice before the end of the initial term.

CPV Codes

• 72212510 - Communication software development services
• 72211000 - Programming services of systems and user software
• 72212500 - Communication and multimedia software development services
• 72212511 - Desktop communications software development services

Indicators

• Bids should cover the whole contract.
• Options are available.
• Renewals are not available.
• Award on basis of price and quality.

Other Information

If you are interested in this opportunity you must register for the Home Office e-tendering portal Home Office eSourcing Portal (https://homeoffice.app.jaggaer.com) AND register interest by email via ESMCPSupplier@homeoffice.gov.uk to gain access to a Non-Disclosure and Ethical Walls Agreement which the Authority is utilising pursuant to Regulation 21(3) of the Regulations. You must complete the NDA & EWA as soon as possible in order to access the eSourcing portal where the Selection Questionnaire and supporting documentation will be available. Note the date & time in IV2.2/ IV2.3 relates to SQ closing.