IT Support and Maintenance Provider

Concepts

• computer support
• birmingham
• repair and maintenance
• maintenance services
• it support
• maintenance provider
• maintenance
• miscellaneous software
• consultancy services
• software package

Location

Birmingham

Description

The West Midlands Growth Company is seeking to establish an agreement with a single supplier to provide IT Support and Maintenance for our both our systems and end users.The West Midlands Growth Company is currently situated on the 11th floor of The Colmore Building in central Birmingham. Currently, the entire workforce operates on a hybrid working model which is expected to be in place for the foreseeable future. There are a considerable number of services hosted in the Microsoft Business platform; these consist of SharePoint and Office 365. The file sharing uses the SharePoint platform, the historic document management system and finance applications can be accessed via a remote desktop connection to a virtual server, which will need to remain in place throughout the term of this contract.

Renewal Options

Additional 2 x 1 year renewal options required

CPV Codes

• 72600000 - Computer support and consultancy services
• 48900000 - Miscellaneous software package and computer systems
• 50312000 - Maintenance and repair of computer equipment
• 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
• 50320000 - Repair and maintenance services of personal computers
• 50322000 - Maintenance services of personal computers

Indicators

• Bids should cover the whole contract.
• Renewals are available.
• Professional qualifications are sought.
• Award on basis of price and quality.