Customer Experience Platform

A Tender Notice
by MID ULSTER DISTRICT COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
5 year
Value
250K
Sector
PROFESSIONAL
Published
28 May 2024
Delivery
To 28 Jun 2029 (est.)
Deadline
28 Jun 2024 15:00

Concepts

Location

Dungannon

Geochart for 2 buyers and 0 suppliers

2 buyers

Description

The Council is seeking to procure a customer experience platform solution that: • Supports the delivery of its Digital Transformation Strategy and wider digital agenda across its services. For further information please refer to the Specification Document available within the CFT documents area of E-Tenders NI.

CPV Codes

  • 79342300 - Customer services
  • 79342320 - Customer-care services
  • 72200000 - Software programming and consultancy services
  • 72500000 - Computer-related services

Indicators

  • Bids should cover the whole contract.
  • Renewals are not available.
  • Award on basis of price and quality.

Reference

Domains