THE FRAMEWORK FOR PATROL & RESPONSE SERVICE

Concepts

• public security
• security services
• response services
• response service
• a proactive patrol service
• responsive
• servicer
• service).these
• patrol
• patrols

Location

London Borough of Ealing

Description

The Council is retendering the framework agreement for the provision of Patrol and Response Services (the “Framework Agreement”). This Framework Agreement will be accessible to all relevant London contracting authorities, who may wish to ‘call off’ services available under the Framework Agreement. This can be done by entering into an Access Agreement with the contracting authority and the Council (a form of which is Scheduled to the Framework Agreement).Once the tender process has completed, the Council will enter into the Framework Agreement with the successful bidder to provide services to the Council as set out in the Specification.The Council is responsible for managing 182 parks and open spaces and 124 housing estates and responding to concerns about crime and anti-social behaviour (“ASB”) affecting local people, businesses and visitors. The Framework Agreement is for the provision of Patrol and Response Services. The Service Provider will be required to deliver a borough-wide Patrol and Response Service, split into four separate but interconnected patrols (please note the Council will not allow any subcontracting of any part of this service).These four services are:1. Proactive and responsive Parks Patrols: a proactive patrol service tasked by Council officers from the Council’s Parks team and focussed on areas in the Council managed parks. 2. Proactive and responsive Estates Anti-social Behaviour (ASB) Patrols: a proactive patrol service tasked by Council officers from the Council’s Safer Communities team and focussed on areas in the Council managed housing estates. 3. Noise & Nuisance and ASB Response Team: a Patrol & Response service reacting to calls from Residents relating to Noise Nuisance, including those calls that may include an ASB aspect.4. Locking Service: a servicer to lock and unlock parks and council buildings.

Total Quantity or Scope

Open Procedure to be followed

Renewal Options

Framework is for 4 years with no option to extend. renewal will commence the the final year of the contract.

CPV Codes

• 75241000 - Public security services
• 75240000 - Public security, law and order services
• 75242000 - Public law and order services
• 79710000 - Security services

Indicators

• Bids should cover the whole contract.
• This is a recurring contract.
• Renewals are available.
• Performance considerations apply.
• Professional qualifications are sought.
• Staff qualifications are relevant.
• Award on basis of price and quality.

Other Information

This framework Is open to the following London Boroughs: Camden; Royal Borough of Greenwich; Hackney; Hammersmith and Fulham; Islington; Royal Borough of Kensington and Chelsea; Lambeth; Lewisham; Southwark; Tower Hamlets; Wandsworth; City of Westminster; Barking and Dagenham; Barnet; Bexley; Brent; Bromley; Croydon; Ealing; Enfield; Haringey; Harrow; Havering; Hillingdon; Hounslow; Royal Borough of Kingston upon Thames; Merton; Newham; Redbridge; Richmond upon Thames; Sutton; Waltham Forest; Lee Valley. This framework Is open to the following London Boroughs: Camden; Royal Borough of Greenwich; Hackney; Hammersmith and Fulham; Islington; Royal Borough of Kensington and Chelsea; Lambeth; Lewisham; Southwark; Tower Hamlets; Wandsworth; City of Westminster; Barking and Dagenham; Barnet; Bexley; Brent; Bromley; Croydon; Ealing; Enfield; Haringey; Harrow; Havering; Hillingdon; Hounslow; Royal Borough of Kingston upon Thames; Merton; Newham; Redbridge; Richmond upon Thames; Sutton; Waltham Forest; Lee Valley.