Suffolk Night Owls

Concepts

• colchester
• health services
• suffolk night owls
• suffolk
• owls
• nights
• night
• registered service users
• registered users
• registered people

Location

Colchester

Description

A local 7 nights a week emotional support helpline for registered service users including via text and email for registered people with complex needs. This includes those with a diagnosis of Personality Disorder or who present with behaviours typical of such conditions. The service responds to requests to callbacks offering booked and timed appointments in-bound and outbound calls, and registered users can email and text. A twenty minute slot is allocated and where necessary the helpline staff will make onward professional referrals/contacts including safeguarding.

CPV Codes

• 85100000 - Health services

Other Information

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contract Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C Contract award date: 18 April 2024 The dates between which the services are intended to be provided are: 01/04/2024 - 31/03/2025 Lifetime value of the contract is anticipated to be: Value excluding VAT: £176,800 There was no review during the standstill period.