GB-Kings Lynn: Customer Engagement Platform

Concepts

• customer care
• kings lynn
• customer relation management
• customer survey
• customer loyalty programme
• customer engagement platform
• qualified and experienced engagement platform service providers
• seamless platform migrations
• a tenant engagement platform
• customer needs

Location

Description

Freebridge Community Housing invites qualified and experienced Engagement Platform service providers to submit proposals for providing a Tenant Engagement Platform. The platform design should consider customer needs, and the provider should have experience in seamless platform migrations. Our objectives for the engagement are focused on fostering a connected community, enhancing tenant experiences, and strengthening relationships among our tenants, local communities, and Freebridge, the landlord.

CPV Codes

• 79342320 - Customer-care services
• 72212445 - Customer Relation Management software development services
• 79342310 - Customer survey services
• 79342321 - Customer-loyalty programme
• 48445000 - Customer Relation Management software package

Indicators

• Contract is suitable for SMEs.
• Contract is suitable for VCOs.

Other Information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Please follow this link to view the notice https://www.delta-esourcing.com/tenders/UK-GB-Kings-Lynn:-Customer-Engagement-Pl...