Welsh Government Catering Services Contract

Concepts

• canteen and catering
• cardiff
• catering equipment
• light catering equipment
• hospitality catering services
• service users
• maintenance services
• fine dining services
• hospitality catering solutions
• its catering service requirements

Location

Cardiff

Description

The Welsh Government is intending to issue an opportunity to the market in July 2024 to tender its catering service requirements in order to award a single contract to a main supplier for the provision of these services. The Catering Services Contract will cover the provision of on-site catering services at 4 office locations in Wales and hospitality catering solutions for the Client’s offices without on-site catering facilities – including 1 office located in London.

Total Quantity or Scope

Below is an over-view of the Client’s likely requirements which will be detailed and confirmed at tender. The Client requires the Catering Services Contract to deliver positive economic and social benefits to Wales and services must be delivered with assured statutory compliance - particularly in respect of Food Safety legislation, Health and Safety Law and all other applicable legislation. The service must reflect exemplary standards of catering industry best practice and must be operated with a management ethos of continuous improvement throughout the contract term whilst delivering best value for the Client and service users. The contract must maximise resource efficiency (water; heat; power; waste management etc.) and sustainable practices – including support for locally procured food and local food producers; health and wellbeing and Fairtrade. There are currently 4 office locations in scope for on-site catering services – Cardiff; Merthyr Tydfil; Aberystwyth and Llandudno Junction. The Client requires a café-style service offering a range of hot and cold ‘grab and go’ food and hot and cold beverages and hospitality catering services. There is also a limited / ad-hoc requirement for events and fine dining services mainly at the Client’s Cardiff location. Whilst there remains some uncertainty about post-pandemic building occupancy numbers, for illustrative purposes the Client anticipates attendance at the 4 catered offices to be circa 50% of pre-pandemic numbers. On this basis, occupancy would be as follows - Cathays Park (1,640 staff); Merthyr Tydfil (297 staff); Aberystwyth (210 staff); Llandudno Junction (338 staff). The Client also currently has 9 office locations without on-site catering facilities that will require a limited / ad-hoc hospitality food and beverage service. These offices are located in Caerphilly; Newport; Swansea; Carmarthen; Newtown; Llandrindod Wells; Wrexham; Caernarfon and London. Services provided through the contract must be fully compliant with the Welsh Government’s Welsh Language Scheme. In particular, the contractor will be required to ensure that in all dealings with the public, Welsh and English languages must be treated on the basis of equality - including ensuring that all menu and promotional material, customer surveys and any other information or hospitality booking system content, whether provided in hard copy or through any electronic medium, are fully bilingual. Security vetting clearance will be required for all contractor personnel engaged in the delivery of the contracted services. The contract will also include the provision of maintenance services for Client owned coffee machines (semi-automatic bean to cup and barista machines).

CPV Codes

• 55500000 - Canteen and catering services
• 39310000 - Catering equipment
• 50883000 - Repair and maintenance services of catering equipment
• 39220000 - Kitchen equipment, household and domestic items and catering supplies
• 39311000 - Light catering equipment

Indicators

Other Information

The contract term will be for three years plus three years option to extend, and the anticipated total contract value is up to GBP 4000000. Supplier visits will be offered on set dates the week after the tender and contract notice is published. If the tender is published week commencing 15 July 2024, the site visits will be held across 4 locations the following week. The exact details and instructions how to register attendance will be in the tender documents. (WA Ref:142904)