2831146

A Contract Award Notice
by THE SECRETARY OF STATE FOR THE HOME OFFICE

Source
Find a Tender
Type
Framework (Services)
Duration
not specified
Value
£3M
Sector
TECHNOLOGY
Published
12 Jul 2024
Delivery
not specified
Deadline
n/a

Concepts

Location

London

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

UKVI which is one of the operational commands at the Home Office has a contract for Assisted Digital Services.

Total Quantity or Scope

Assisted Digital Support Services for UKVI applicants in the UK. The Authority has an obligation to provide an Assisted Digital service that ensures its online services are accessible to everyone. Applicants must still be able to apply for a visa, whether they are online or not. As UKVI digitises more products and services, it is acknowledged that this process may exclude customers that are not online and that these customers will need support to ensure that the services remain accessible to them.

Award Detail

1 We are Digital (Coventry)
  • Assisted Digital Support Service
  • Reference: c25576
  • Num offers: 2
  • Value: £2,831,146.0-£3,031,000

Award Criteria

Technical 35.0
Social Value 10.0
Price 55.0
PRICE 55.0

CPV Codes

  • 72300000 - Data services
  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Award on basis of price.

Other Information

Price is not the only award criteria and all criteria is stated in the procurement documents.

Reference

Domains