Maintenance Services

Concepts

• repair and maintenance
• liverpool
• cleaning services
• periodic estate services
• responsive maintenance
• maintenance
• lighting equipment
• fire alarm systems
• electric lamps
• firefighting equipment

Location

North West England:

Description

The Contracting Authorities wish to jointly appoint a Contractor to undertake maintenance, repair and improvements including the undertaking of 24/7 responsive call-outs during and outside of normal working hours, within individual dwellings and to social housing blocks, schemes , and offices managed by the 2 Contracting Authorities (Crosby Housing Association and , Steve Biko Housing Association) The service will be required in Liverpool City Council and Sefton Metropolitan Borough Council Areas. The Contract is for an initial 3 year period with the option for two further extensions each of 1 year up to a maximum of 5 years. One Provider will be appointed to undertake the service by means of separate contracts with each of the 2 Contracting Authorities.

Total Quantity or Scope

The Contracting Authorities wish to appoint a Provider to undertake responsive maintenance including daytime and out of hours emergency callouts, disrepair, damp, mould and condensation works , voids and capital reinvestment works to it housing and other communal properties and assets located in the geographical areas of Liverpool City Council and Sefton Metropolitan Borough Council In addition Steve Biko Housing Association will require the Provider to undertake the following additional services; • the periodic inspection, servicing, testing and certification of domestic gas boiler and heating installations • the periodic inspections, testing, servicing, maintenance and repair of their Active Fire Safety Installations (f fire prevention/detection alarmsystems, emergency lighting installations and fire fighting equipment, • the provision of periodic Estate Services (Building and Window Cleaning, and Grounds Maintenance) • Call handling during normal working hours • Out of Hours Call handling Key characteristics of the Contracts are likely to be but not limited to: - An initial term of 3 years with an option for the Contracting Authorities to extend by a further one year , and then by a further year subject to annual performance reviews;. - IT software/system interfacing; - Provisions requiring the delivery of a customer focused service and showing commitment to value for money to the Contracting Authorities and their residents, and must be responsive to achieve collaborative working practices, innovation and continuous improvement; - Provisions for regular monthly, quarterly and annual performance meetings and reviews, early termination and also meeting, maintaining and improving KPI targets - Commitment to Social Value and community engagement . The scope of service to be delivered is further defined in the procurement documents. Economic Operators are advised that the terms of the Transfer of Undertaking (Protection of Employment ) Regulations ("TUPE") may apply to the workforce employed by the incumbent contractor in relation to the services to be performed by the successful Economic Operator under the proposed new contract. Economic Operators should note that the estimated value given in this notice is based on the 2 Contracting Authorities historical/current/planned expenditure and the numbers of properties and schemes currently included with their stock portfolio. This value may increase in the event that the 2 Contracting Authorities acquire or develop additional properties during the contract term and require the services covered by the Contracts to be performed on such additional properties. Additional properties may include without limitation residential and commercial properties and corporate facilities, The 2 Contracting Authorities reserve the right to also remove or dispose of properties, in which case the value of the Contracts may decrease. * Additional information: All requests for procurement documentation, communication and submission of tenders must be made via eTenders@Rand, which can be accessed at https://etenders.rand-associates.co.uk After creating an account on eTenders@Rand, users will receive an email with a link to activate their account. Once activated and logged in, users will need the following code to register for the procurement documentation: CHSBH001

CPV Codes

• 50000000 - Repair and maintenance services
• 31500000 - Lighting equipment and electric lamps
• 31625200 - Fire-alarm systems
• 35111000 - Firefighting equipment
• 44480000 - Miscellaneous fire-protection equipment
• 45312100 - Fire-alarm system installation work
• 45320000 - Insulation work
• 45330000 - Plumbing and sanitary works
• 45343000 - Fire-prevention installation works
• 45420000 - Joinery and carpentry installation work
• 45430000 - Floor and wall covering work
• 45440000 - Painting and glazing work
• 45453000 - Overhaul and refurbishment work
• 77000000 - Agricultural, forestry, horticultural, aquacultural and apicultural services
• 79993100 - Facilities management services
• 90910000 - Cleaning services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** All documentation can be downloaded from https://etenders.rand-associates.co.uk This portal is for the downloading of the draft procurement documentation, submission of tenders and communicating requests for and responses to clarifications. All requests for procurement documentation, communications and submission of tenders must be made via the Portal, which can be accessed at https://etenders.rand-associates.co.uk After creating an account on eTenders@Rand, users will receive an email with a link to activate their account. Once activated and logged in , users will need the following code to register for the procurement documentation: CHSBH001 Economic operators may seek clarification where they consider any part of the procurement documentation is unclear. All queries and any clarifications must be communicated using the secure email messaging function within the Portal, but to be received no later than 17:00 on 27.08.2024, this will provide an audit trail of all clarification requests and responses issued. It will not be possible to respond to any queries received after that stipulated date and time. It is the Economic Operators responsibility to regularly monitor communications raised and issued through the Portal. Response to requests for clarification will be communicated to all Economic Operators through the portal secure email messaging system. When uploading Tender Documentation , Economic Operators must be aware of any speed limitations of their internet connection, system configuration and general web traffic etc., as these may impact on the time taken to complete the transaction. Uploading of submissions must be completed by the deadline closing date and time. DO NOT WAIT until too near the closing time on the return date. The closing deadline for uploading completed tender documentation is the 06.09.2024 at 15.00. Please note that the Portal will not permit tender submissions to be uploaded after the closing deadline. Tenders and supporting documentation must be visible to the Contracting Authority and their advisers only after the closing deadline. Should Economic Operators have any queries or experience difficulties with the registration or download/upload system they should contact the eTenders@Rand help desk by email etenders@rand-associates.co.uk