Unified Communication Telephony Solution

A Contract Award Notice
by BLACKBURN WITH DARWEN

Source
Contracts Finder
Type
Contract (Services)
Duration
7 year
Value
£1M
Sector
TECHNOLOGY
Published
16 Aug 2024
Delivery
15 Jan 2024 to 14 Jan 2031
Deadline
19 Oct 2023 15:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers
Blackburn with Darwen
Cinos
+−
Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

1 buyer

1 supplier

Description

In response to current and emerging requirements for improved communication facilities, BDBC has decided to replace their existing Skype for Business telephony service with a Microsoft Teams telephony solution, associated SIP Direct Routing network services, and integrated to their existing on-premise Netcall contact centre.\r Tenders are invited for the supply of services in respect of Microsoft Teams Voice solution and associated SIP / Call plan network services. The successful Bidder will be responsible for providing to the Council a phase migration from BDBC's existing telephony environment to Teams Voice. The three main elements are:\r • DDI, SIP / Call plan Direct Routing network services\r • Microsoft Teams Voice (Microsoft licenses will be provided by BDBC's incumbent Microsoft Licensing partner)\r • Direct Routing SIP connection to BDBC's on-premise Netcall Liberty Converse contact centre\r To support the phased migration, BDBC are looking to engage a supplier to provide the design, any associated hardware, the installation / configuration and support services for Microsoft Teams Voice, integrated contact centre and associated SIP / Call Plan services.\r

Award Detail

1 Cinos (None)
  • Value: £500,000

CPV Codes

  • 32412100 - Telecommunications network
  • 32500000 - Telecommunications equipment and supplies

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

Advert https://procontract.due-north.com/Advert?advertId=392c1a1d-9657-ee11-8124-005056...

Reference

Domains