NHS Devon - High Intensity Use Service to Torbay and South Devon NHS Foundation Trust

Concepts

• guidance and counselling
• exeter
• south devon nhs foundation trust
• south devon
• nhs south
• nhs devon integrated care board
• torbay
• nhs devon - high intensity use service
• urgent and emergency care services
• a high intensity use service

Location

Torbay and South Devon NHS Foundation Trust

Description

NHS Devon Integrated Care Board (NHS Devon) sought the provision of a High Intensity Use service in Torbay and South Devon. The focus of the work includes identification, early intervention and effective management of patients frequently attending the Emergency Department at Torbay and South Devon NHS Foundation Trust. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

Total Quantity or Scope

NHS Devon Integrated Care Board (NHS Devon) sought the provision of a High Intensity Use service in Torbay and South Devon. The focus of the work includes identification, early intervention and effective management of patients frequently attending the Emergency Department at Torbay and South Devon NHS Foundation Trust. Core principles of the NHSE HIU model procured are that it is an assertive outreach service and does not punish people for being in crisis; instead, it provides a de-medicalised view of support and offers a personable, human touch. The key service principles are: • Identify • Personalise • De-escalate • Discharge • Manage relapses. • Quality of intervention The HIU service offers a robust way of supporting people who make high intensity use of Torbay and South Devon NHS Foundation Trust (TSDFT) urgent and emergency care services. Additional information: The services are services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but are instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).

Award Detail

Renewal Options

The total contract value is £310,000 excluding extensions. At the end of the initial contract term the Commissioners will have an extension option for a further 12 month period which will be awarded at their discretion, giving a maximum possible contract value of £464,982 exclusive of VAT, over 3 years if the full contract term is fulfilled.

Award Criteria

CPV Codes

• 85312300 - Guidance and counselling services

Indicators

• Options are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but are instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). The tendering process has been conducted in accordance with the requirements and flexibilities provided by Articles 74 to 76 of the Directive, and Regulations 74 to 76 of the Regulations. The Authority ran a transparent tender process, treating all Bidders equally. For the avoidance of doubt, the Authority will not be bound by the Regulations or the Treaty on the Functioning of the European Union or any other regulations or legislation except for the specific parts or circumstances that apply to the procurement of these Services. Bidders were notified of a contract award decision and the Contracting Authority voluntarily observed the award decision notices provisions and held a 10-day standstill period in accordance with the Public Contracts Regulations 2015 ('Regulations'). At the start of the voluntary standstill period, a Contract award notification letter was sent to each Bidder in accordance with Regulation 86 of the Regulations. The Regulations provide that aggrieved parties are to take action in the High Court (England and Wales).