Language Services

A Tender Notice
by THE MINISTER FOR THE CABINET OFFICE ACTING THROUGH CROWN COMMERCIAL SERVICE

Source
Find a Tender
Type
Framework (Services)
Duration
4 year
Value
£250M
Sector
BUSINESS
Published
21 Aug 2024
Delivery
To 30 Aug 2028 (est.)
Deadline
20 Sep 2024 14:00

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Crown Commercial Service (the Authority) aims to establish a comprehensive Framework Contract for Language Services, encompassing the following key components: Translation Services Transcription, Stenography and Recording Services Telephone Interpreting Spoken and Visual Video Interpreting Services Spoken and Visual Face-to-Face Interpreting Services The Framework Contract is structured into 5 Lots, with Lot 5 requiring overseas requirements to be met.

Lot Division

1 National Managed Service
  • Value: £101M

This lot encompasses the provision of a comprehensive Managed Service across the United Kingdom. Suppliers selected for Lot 1 must deliver a flexible solution, allowing the Buyer to call off one, some, or all services. The services, provided by Suppliers awarded to Lot 1, shall cover advisory services, administrative support, and efficient business processes, tailored to meet the diverse language service requirements of the Buyer. Spoken and Visual Translation, Transcription, Stenography, Recording and Support Services Spoken Telephone and Spoken and Visual Video Interpreting Spoken and Visual Face to Face Interpreting Additional information: Lot 1 – National Managed Service = 8 places
2 Translation and Supporting Services
  • Value: £7M

The provision of Translation and Support Services throughout the United Kingdom. Translation: The conversion of written documents into another language as text. Support Services: Additional services which include documentation formatting and file recreation. Please note that this Lot will not support any visual or tactile requirements such as Braille or In-vision BSL, refer to Lot 4 for these services. Additional information: Lot 2 – Translation and Supporting Services = 6 places
3 Transcription, Stenography and Recording Services
  • Value: £7M

This lot entails the provision of Transcription, Stenography and Recording Services throughout the United Kingdom. These include: Transcription Services: The conversion of recorded speech into a written format, delivered remotely or onsite. Recording Services: In person or remote recording and logging servicing. Stenography Services: The provision of Stenographers to take dictation using either shorthand notation or a stenotype machine, then later transcribe their notes into formal documents/records either remotely or onsite. Additional information: Lot 3 – Transcription, Stenography and Recording Services = 9 places
4 Visual Interpreting Services
  • Value: £10M

This Lot facilitates communication for the Deaf, Deafblind, and others requiring support through the following services: Interpreting Services: The provision of face to face and remote (VRS/VRI) interpreting services. Translation Services: The provision of visual translation services, including BSL invision, braille and other visual/tactile translation services. Transcription Services: The provision of subtitling and or captioning services. Additional information: Lot 4 – Visual Interpreting Services = 6 places
5 Overseas and UK Interpreting Services
  • Value: £125M

This Lot facilitates the provision of Spoken Face to Face Interpreting Services throughout the United Kingdom and Overseas. Suppliers awarded to this Lot are expected to deliver tailored solutions covering advisory services, administrative support, and efficient business processes to ensure effective delivery of services within the UK and Overseas. Additional information: Lot 5 – Overseas and UK Interpreting Services = 5 places

Award Criteria

Quality 70
price 30

CPV Codes

  • 79540000 - Interpretation services
  • 32232000 - Video-conferencing equipment
  • 32353000 - Sound recordings
  • 48521000 - Music or sound editing software package
  • 48740000 - Foreign language translation software package
  • 64211000 - Public-telephone services
  • 72212740 - Foreign language translation software development services
  • 75230000 - Justice services
  • 79510000 - Telephone-answering services
  • 79530000 - Translation services
  • 79551000 - Typing services
  • 79552000 - Word-processing services
  • 79821100 - Proofreading services
  • 79822300 - Typesetting services
  • 79822500 - Graphic design services

Indicators

  • This is a one-off contract (no recurrence)
  • Renewals are available.
  • Professional qualifications are sought.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** As part of this contract notice the following documents can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/b5fc1643-0841-4b23-ba17-23a668... 1) Contract notice transparency information for the agreement; 2) Contract notice authorised customer list; 3) Rights reserved for CCS framework. The Government Security Classifications (GSC) Policy came into force on 2 April 2014 and describes how HM Government classifies information assets to ensure they are appropriately protected. It applies to all information that Government collects, stores, processes, generates or shares to deliver services and conduct business. Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders must be able to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement. Refer to https://www.ncsc.gov.uk/information/cyber-essentials-faqs for more information. Some purchases under this framework Agreement may have requirements that can be met under this Framework Agreement but the purchase of which may be exempt from the Procurement Regulations (as defined in Attachment 1 – About the framework within the invitation to tender documentation). In such cases, Call-offs from this Framework will be unregulated purchases for the purposes of the Procurement Regulations, and the buyers may, at their discretion, modify the terms of the Framework and any Call-off Contracts to reflect that buyer’s specific needs. CCS reserves the right to award a framework to any bidder whose final score is within 1% of the last position. Registering for access: This procurement will be managed electronically via the eSourcing suite. This will be the route for sharing all information and communicating with bidders. If you have recently registered on the eSourcing suite for another CCS procurement you can use the same account for this new procurement. If not, you will first need to register your organisation on the portal. Use the following link for information on how register and use the eSourcing tool: https://www.gov.uk/government/publications/esourcing-tool-guidance-for-suppliers For assistance please contact the eSourcing Help desk operated by email at eEnablement@crowncommercial.gov.uk or call 0345 410 2222.

Reference

Domains