Maintain Functionality of Existing Chiptech Telecare Equipment

Concepts

• communications equipment
• letchworth
• radio and television equipment
• telecare equipment
• existing telecare equipment
• equipment
• existing chiptech telecare equipment
• chiptech
• their proprietary equipment
• the original equipment manufacturer

Location

East of England:

Description

Supply and maintenance of existing telecare equipment. Chiptech is the original equipment manufacturer of the telecare equipment currently installed and that this equipment is proprietary, meaning only Chiptech can provide the necessary maintenance and replacement parts

Total Quantity or Scope

Chiptech are a specialist supplier of assistive technology, particularly specialising in equipment for complex needs. The equipment included an alarm, pendant, additional peripherals, and SIM's also known as 'airtime' costs. North Hertfordshire Council (NHC) intends to contract with the sole supplier to maintain their proprietary equipment. Chiptech is the original equipment manufacturer of the telecare equipment currently installed and that this equipment is proprietary, meaning only Chiptech can provide the necessary maintenance and replacement parts. This agreement would cover the maintenance of telecare equipment already installed into users' homes, including the provision of replacement parts, batteries, peripherals and associated airtime costs for installed SIM cards.

Award Detail

CPV Codes

• 32000000 - Radio, television, communication, telecommunication and related equipment

Legal Justification

Chiptech is the original equipment manufacturer, and this equipment is currently installed in approximately 4500 service user's home. If a contract is not established to maintain this equipment, which can only be provided by Chiptech, then all devices will need to be replaced including any SIM costs.

Other Information

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