The Provision of a Welfare Benefits, Information and Guidance Service

Concepts

• benefit services
• northallerton
• value-added information
• sickness benefits
• maternity benefits
• disability benefits
• temporary disablement benefits
• unemployment compensation benefits
• welfare services
• guidance service

Location

North Yorkshire

Description

This contract is for the provision of advice and information on a broad range of subjects pertaining to Welfare Benefits Advice. This service provides support, advice, and training to front line North Yorkshire Council advisers.

Total Quantity or Scope

This service provides support, advice, and training to North Yorkshire Council front line advisers.

Renewal Options

Initial Term: 1st April 2025 to 31st March 2028 Option to extend 1:1st April 2028 to 31st March 2030

Award Criteria

CPV Codes

• 75310000 - Benefit services
• 64216210 - Value-added information services
• 75311000 - Sickness benefits
• 75312000 - Maternity benefits
• 75313000 - Disability benefits
• 75313100 - Temporary disablement benefits
• 75314000 - Unemployment compensation benefits
• 85311100 - Welfare services for the elderly
• 85311200 - Welfare services for the handicapped
• 85311300 - Welfare services for children and young people
• 85312400 - Welfare services not delivered through residential institutions

Indicators

• This is a recurring contract.
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** ‘To access the tender documents you must register your organisation details on the YORtender (Mercell) system at https://yortender.eu-supply.com/login.asp?B=YORTENDER. To view details of this opportunity, log into your account and click on “CTM Published Tenders” link. Select “Quote/tender ID” from the “Text filter” drop down menu, enter 89161 into the “with keyword” filter and click the green Search button. The opportunity should then appear in the list below. Click the name of the opportunity which will give an overview of the opportunity and click “Accept” if you wish to accept the invitation to tender. This will then allow you to download any documentation required, complete and upload the documents to the system. This must be done in advance of the deadline date. If you require further information, guidance or support using YORtender there is a User Guide (pdf) on the home page. If you are having any technical issues there is a link to create a ticket as well as an e-mail address and telephone number on the phone page under the “Do you need technical support?” section.’