Security Operations Centre

Concepts

• chelmsford
• information technology
• any potential cyber security incidents
• security operations centre
• a hybrid security operations centre (soc) model
• security
• operates
• soc
• threats
• 24/7

Location

CHELMSFORD

Description

Essex County Council's Technology Services department operates a hybrid security operations centre (SOC) model, in which an internal team is complimented by an external supplier providing a 24/7 service. This contract is to procure a service that will provide 24 hours a day, 7 days a week, 365 days a year monitoring and alerting service on the Council's systems designed to rapidly detect and alert the Council to cyber threats.

Total Quantity or Scope

This service will provide a 24/7/365 SOC service capable of detecting and alerting ECC to any potential cyber security incidents.

Award Detail

Award Criteria

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Award on basis of price.

Legal Justification

Direct award via a waiver to the incumbent provider for one year only. It is not possible for another contractor to be procured for this one year period because it requires bespoke code to be written for the Council. Also, the current monitoring system is owned by Phoenix Software Ltd and was purpose built to the Council's requirements. Another organisation cannot provide the commissioned service given the code owned by the incumbent provider would not be transferrable. Failure to maintain this system, exposes the Council to a far greater risk of undetected cyber-attack.