British Museum Fundraising CRM

A Tender Notice
by THE TRUSTEES OF THE BRITISH MUSEUM

Source
Contracts Finder
Type
Contract (Products)
Duration
6 year
Value
£500K
Sector
TECHNOLOGY
Published
16 Sep 2024
Delivery
28 Mar 2025 to 27 Mar 2031
Deadline
30 Oct 2024 00:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The British Museum is looking to replace its Fundraising CRM system. The CRM is critical tool for managing engagement with the Museum's supporters and prospects, which includes its Membership base. The CRM acts as a central database for supporter/prospect information and supports the web-based sales channels for memberships and event tickets, thereby providing both internal and external facing components. The scope of the procurement includes: a) configuration of a new SaaS fundraising CRM to meet the British Museum's requirements associated with philanthropy, corporate sponsorship, membership and events, b) migration of CRM data from the existing on premises solution to the new SaaS CRM c) ongoing support for the new fundraising CRM. The estimated contract value is based on maximum contract duration of six years (three year initial term with up to three further one year extensions) and assumptions relating to the number of records that will be stored in the CRM, and the number of unique users over that period so should be treated as indicative only.

CPV Codes

  • 48445000 - Customer Relation Management software package

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

Please follow this link to view the notice https://www.delta-esourcing.com/delta/respondToList.html?noticeId=886056027

Reference

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