NHS 111: NHS Managed Services Telephony Infrastructure (Lot B)

A Contract Award Notice
by NHS COMMISSIONING BOARD

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£19M-£67M
Sector
TECHNOLOGY
Published
25 Sep 2024
Delivery
01 Apr 2022 to 31 Mar 2025
Deadline
24 Feb 2021 12:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Cloud Telephony Services - Services and functionality to manage and route calls to contact-centre agents, without the need for any locally installed hardware. NHS England (NHSE) has procured these services to be available for use by Integrated Urgent Care (IUC) providers that respond to calls to the 111 number to ensure an equal standard of telephony services are available to them. This is a three (3) year contract with the option to extend for a further two (2) + two (2) years.

Award Detail

1 Wavenet (Shirley)
  • Value: £67,016,950

CPV Codes

  • 32412100 - Telecommunications network

Reference

Domains