Information Systems Managed Service

Concepts

• information technology
• information systems
• installation services
• computer services
• consultancy services
• printing services
• steady state service
• information systems services
• professional services
• various services

Location

Services to be delivered in London generally at Tideway offices, currently as shown in section I.1

Description

Following completion of the Works on the Thames Tideway Tunnel (TTT) project, Bazalgette Tunnel Limited (trading as Tideway) will be transitioning from a construction project to a "steady state" utility company responsible for the long term ownership, financing and (where relevant) maintenance of the TTT so that it is available for use in conjunction with Thames Water's sewer network. Tideway as a company currently comprises circa 250 end users and includes functions and related systems, applications, and general operating model appropriate to support a large infrastructure project. However the Tideway project is approaching completion and the organisation will transition from a project into a long term "steady state" model. At steady state end user numbers will reduce to 30-40 with core functions covering Finance (treasury), Regulation, limited physical (tunnel) maintenance and corporate services. Tideway is therefore seeking a provider for Information Systems services to consolidate various services to a single holistic managed service, with services commencing around June 2025. The service provider will also assist Tideway in ongoing consolidation of providers and services, managing the reduction of end users during the transition period, and close-out of construction-phase applications and associated data archiving. With the target of achieving steady state service, application and user landscape around December 2026. Key service requirements will include, but not limited to : • Service Operations • Service Management • Networks • Security • Information Management • Project Management (professional services)

Total Quantity or Scope

Interested organisations should refer to II.1.4) (Short Description) and VI.3) (Additional information) and to the PQP and other Procurement Documents for further information on the description of the Services and the Contract. Section II.1.5 (Estimated total value): The estimated total value has been based on the total possible contract duration of 10 years, this value is indicative and depends on business needs over the term. Section II.2.7 (Duration of the Contract): The initial term of the Contract is currently estimated to be 3 years with options to extend to a total possible aggregate term of ten (10) years should all possible extension options be exercised. Timescales in this Contract Notice are estimated based on the current Tideway programme but may be subject to change.

Renewal Options

Extension options to be included in the contract terms

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 32400000 - Networks
• 48000000 - Software package and information systems
• 51600000 - Installation services of computers and office equipment
• 64210000 - Telephone and data transmission services
• 72500000 - Computer-related services
• 72600000 - Computer support and consultancy services
• 72700000 - Computer network services
• 79810000 - Printing services

Indicators

• Bids should cover the whole contract.
• Renewals are available.
• Performance considerations apply.
• Professional qualifications are sought.
• Award on basis of price and quality.

Other Information

Further details of Tideway as an organisation and the Thames Tideway Tunnel project can be found at www.Tideway.London. 1) Additional information concerning this Contract Notice and the Contracting Entity (Section I): economic operators should note that words and expressions in this Contract Notice with an initial capital letter shall have the meanings given in the PQP. All additional information relating to information provided in this Contract Notice is available in the PQP. Further information on (i) the procurement is available at https://tideway.bravosolution.co.uk and (ii) the Thames Tideway Tunnel project is available on www.tideway.london 2) To express interest in the Contract, Applicants must register and complete the PQQ on the Tideway portal: https://tideway.bravosolution.co.uk by the deadline for PQQs stated in the PQP. The PQQ Deadline is a precise time and Applicants must allow sufficient time to upload the PQQ. 3) Additional information concerning the Contracting Entity and the procedure (Section I and Section IV): On 24.8.2015 Ofwat granted Bazalgette Tunnel Limited a project licence (the "Project Licence") to carry out all activities described in the project specification notice apart from those activities that Thames Water is to carry out under the preparatory work notice. Bazalgette Tunnel Limited is not a utility for the purpose of the Utilities Contracts Regulations 2016 ('UCR 2016'). However Bazalgette Tunnel Limited is required pursuant to the procurement regime in the Water Industry (Specified Infrastructure Projects) (English Undertakers) Regulations 2013 ('SIP Regulations') to tender certain contracts and certain categories of contracts in accordance with a modified regime set out in the SIP Regulations ('modified UCR 2016'). More information concerning the Project Licence is available at: http://www.ofwat.gov.uk/regulated-companies/improving-regulation/thames-tideway/ Information on the SIP Regulations and more information on the modified UCR 2016 is available at: http://www.legislation.gov.uk/ 4) Additional information concerning (II.2.5) (Award criteria): Tideway intends to award the Contract to the economic operator with the most economically advantageous tender. Details of the award criteria and methodology for identifying the most economically advantageous tender will be set out in the Procurement Documents. 5) A response to this Contract Notice does not guarantee that an Applicant will be invited to tender. The award process may be terminated or suspended at any time without cost or liability to Tideway. Tideway does not bind itself to enter into any contract(s) arising out of the procedure envisaged by this Contract Notice. No contractual rights, express or implied, arise out of this Contract Notice or the procedures envisaged by it. Tideway reserves the right to vary its requirements and the procedure relating to the conduct of the award process. Tideway reserves the right to disqualify any Applicants on terms set out in the PQP or ITT. 6) Applicants/Tenderers shall be solely responsible for and liable for all costs associated with and arising out of or in connection with responding to this Contract Notice, any PQQ and with submitting any tender, howsoever incurred.