GB-Kings Lynn: Customer Engagement Platform

A Contract Award Notice
by FREEBRIDGE COMMUNITY HOUSING LIMITED

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£102K
Sector
TECHNOLOGY
Published
02 Oct 2024
Delivery
07 Oct 2024 to 06 Oct 2027
Deadline
30 Sep 2024 23:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Freebridge Community Housing invites qualified and experienced Engagement Platform service providers to submit proposals for providing a Tenant Engagement Platform. The platform design should consider customer needs, and the provider should have experience in seamless platform migrations. Our objectives for the engagement are focused on fostering a connected community, enhancing tenant experiences, and strengthening relationships among our tenants, local communities, and Freebridge, the landlord.

Award Detail

1 Granicus Firmstep (London)
  • Value: £101,500

CPV Codes

  • 72212445 - Customer Relation Management software development services
  • 79342320 - Customer-care services
  • 79342310 - Customer survey services
  • 48445000 - Customer Relation Management software package
  • 79342321 - Customer-loyalty programme

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Other Information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Please follow this link to view the notice https://www.delta-esourcing.com/delta/respondToList.html?noticeId=892978810

Reference

Domains