Adullam Homes - Managed Service Provider

Concepts

• birmingham
• information technology
• maintenance services
• managed services
• adullam homes
• service desk- migration services- data migration
• adullam homes - managed service provider
• a service - cloud managed services
• adullam home’s discretion
• a competent and experienced service provider

Location

Birmingham

Description

Adullam Homes wish to appoint a competent and experienced service provider to provide managed services for the organisation.The proposed contract is expected to span an initial term of five years, with the option to extend for an additional year, subject to Adullam Home’s discretion. The estimated value of the contract per annum is c. 500,000 GBP to 665,000 GBP (exc VAT), reflecting the strategic importance and scope of the services required. Adullam Homes will utilise bespoke contracts terms and conditions, which are included within the tender documentation pack

Total Quantity or Scope

Adullam Homes seeks to engage a highly qualified service provider to deliver a comprehensive suite of managed services, specifically tailored to meet the organisation’s evolving IT needs. The services required include:- Infrastructure as a Service (IaaS)- Backup as a Service (BaaS)- Disaster Recovery as a Service (DRaaS)- Microsoft Azure Virtual Desktop (AVD) Onboarding- Service Desk- Migration Services- Data Migration and Intranet Development- Microsoft Intune and Autopilot Enablement- Collaborative migration of third-party applications- User Access Auditing and Monitoring- Security Enhancement and IT CollaborationOur minimum expectations include, but are not limited, to the following:- IaaS – Infrastructure as a Service - cloud managed services Bidders should refer to the tender documentation for further details related to the requirements of Adullam Homes.

Renewal Options

The proposed contract is expected to span an initial term of five years, with the option to extend for an additional year, subject to Adullam Home’s discretion.

CPV Codes

• 72222300 - Information technology services
• 72267100 - Maintenance of information technology software

Indicators

• Bids should cover the whole contract.
• This is a recurring contract.
• Renewals are available.
• Performance considerations apply.
• Professional qualifications are sought.
• Award on basis of price and quality.

Other Information

Adullam Homes is a Community Benefit Society, an Association created to support vulnerable individuals and households. Adullam Homes provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.About UsOur projects deliver supported housing, emergency accommodation, floating support, and advice.Our customers include asylum seekers, ex-offenders, expectant and new mums, people with mental health issues, recovering addicts, survivors of domestic abuse, those homeless or at risk of becoming homelessness, and young people leaving care. We also partner with landlords in the private rented sector.Our excellent reputation has been earned through achieving successful outcomes.Our Strengths- We take an asset-based approach that focuses on individual and community strengths- We work well in partnerships- We have an exceptional history of implementing new services- We have good existing service models and embedded coproduction- As a Registered Provider, we can deliver affordable housing and have assets to do so- We are an Investors in People (Silver) organisation- We run our business to maximise our positive impact on the environmentAdullam Homes works to restore hope and dignity through quality housing and support.