The Provision of a North Yorkshire Information and Advice Service

Concepts

• social work
• northallerton
• value-added information
• community and personal services
• north yorkshire citizens
• north yorkshire
• advice service
• advice
• a north yorkshire information
• impartial and independent advice and information services

Location

North Yorkshire:

Description

The provision of an Information and Advice service is required to deliver a broad range of impartial and independent advice and information services, via a variety of channels, to citizens of North Yorkshire. Ranging from, including, but not limited to: debt and money management; housing; employment and energy and utilities advice, alongside working with a range of other related partners.

Total Quantity or Scope

Additional information: There may be additional grant funding made available to deliver outcomes that align with the service provision in this agreement that will benefit North Yorkshire Citizens. Where additional funding is made available the total annual value may increase, there is no guarantee that the total value will ever exceed the annual amount as set out in the Contract Notice.

Renewal Options

Initial Term: 1st April 2025 to 31st March 2027 Option to extend 1: 1st April 2027 to 31st March 2029 Option to extend 2: 1st April 2029 to 31st March 2031

Award Criteria

CPV Codes

• 98000000 - Other community, social and personal services
• 64216210 - Value-added information services

Indicators

• This is a recurring contract.
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** ‘To access the tender documents you must register your organisation details on the YORtender (Mercell) system at https://yortender.eu-supply.com/login.asp?B=YORTENDER. To view details of this opportunity, log into your account and click on “CTM Published Tenders” link. Select “Quote/tender ID” from the “Text filter” drop down menu, enter 90323 into the “with keyword” filter and click the green Search button. The opportunity should then appear in the list below. Click the name of the opportunity which will give an overview of the opportunity and click “Accept” if you wish to accept the invitation to tender. This will then allow you to download any documentation required, complete and upload the documents to the system. This must be done in advance of the deadline date. If you require further information, guidance or support using YORtender there is a User Guide (pdf) on the home page. If you are having any technical issues there is a link to create a ticket as well as an e-mail address and telephone number on the phone page under the “Do you need technical support?” section.’