Multi-model research methods platform for User Research

Concepts

• information technology
• multi-model research methods platform
• research
• user research
• a research insights management system
• 1:1 research
• platform
• user
• tree testing
• usability testing

Location

Description

HMRC need a tool with a variety of methodologies, including; card sorting, tree testing, 1:1 research, usability testing, unmoderated sessions, click testing, surveys and live intercepts. The tool should have an advanced capability, which allows multiple methodologies to be integrated into a project. The tool should have implemented a research insights management system that can help scale research, centralise, share and collaborate on experience insights data gathered from multiple studies.

Award Detail

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Contract is suitable for SMEs.

Other Information

RM1557.13-G-Cloud-13 UT Red.pdf