Customer Experience Platform Technologies

A Tender Notice
by GEDLING BOROUGH COUNCIL

Source
Contracts Finder
Type
Contract (Services)
Duration
5 year
Value
___
Sector
TECHNOLOGY
Published
05 Nov 2024
Delivery
27 Jan 2025 to 19 Jan 2030
Deadline
10 Dec 2024 12:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Gedling Borough Council is looking for a supplier, or suppliers to provide them with components that will make up a Customer Experience Platform for use across all Council services. There is no CRM in place currently and while the Council does have a website and in house forms solution, both of these existing solutions will be replaced as a result of this work.

CPV Codes

  • 72212445 - Customer Relation Management software development services

Indicators

  • Contract is suitable for SMEs.

Other Information

The Authority is using the In-tend e-tendering portal to conduct the procurement process ('the e-Tendering Portal'). The e-Tendering Portal can be accessed. https://in-tendhost.co.uk/gedling/aspx/Home all communications (including submission of Tenders) should be carried out via the e-Tendering Portal. Is a Recurrent Procurement Type? : No Additional information on how to apply for this contract https://in-tendhost.co.uk/gedling/aspx/

Reference

Domains