CITB Voice of the Customer Platform and Support Services

Concepts

• kings lynn
• information technology
• citb services
• citb voice
• citb
• customer feedback
• the customer platform and support services
• a single platform end
• a voc platform
• platform

Location

Geochart for 1 buyers and 1 suppliers

Construction Industry Training Board

Qualtrics Ireland

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Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

Description

CITB have a requirement for a 'Voice of the Customer' (VoC) platform and support services to enable 360 view of customer feedback, pain points and friction of CITB services to increase lifetime value. A VoC platform will deliver a single platform end to end solution with no 3rd party applications to meet the strategic goals of CITB.

Award Detail

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Other Information

Please follow this link to view the notice https://www.delta-esourcing.com/delta/respondToList.html?noticeId=903079599