Provision of welfare benefit, debt and housing advice services

A Tender Notice
by BIRMINGHAM CITY COUNCIL

Source
Find a Tender
Type
Contract (Services)
Duration
35.5 month
Value
£-£2M
Sector
HEALTH
Published
25 Nov 2024
Delivery
To 24 Dec 2027 (est.)
Deadline
08 Jan 2025 12:00

Concepts

Location

Birmingham:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

The Council wishes to establish a Contract for the provision of welfare benefit, debt and housing advice services.This contract is for independent third sector advice providers to deliver services relating primarily to welfare benefits, debt and housing advice to the citizens of Birmingham via face-to-face advice services. These services will likely be collocated with the Council within Community Library Hubs. There will be flexibility to deal with brief enquiries as well as to provide more detailed casework that delivers sustained improved financial and other outcomes for citizens.The services have been divided into 4 Lots: Lot 1 - Face-to-Face Advice and Area Leadership Role - NorthLot 2 - Face-to-Face Advice and Area Leadership Role - SouthLot 3 - Face-to-Face Advice and Area Leadership Role - EastLot 4 - Face-to-Face Advice and Area Leadership Role – West and Central

Lot Division

1 Face-to-Face Advice and Area Leadership Role - North

The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role - North
2 Face-to-Face Advice and Area Leadership Role - South

The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role - South
3 Face-to-Face Advice and Area Leadership Role - East

The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role - East
4 Face-to-Face Advice and Area Leadership Role – West and Central

The Council wishes to use the overall resources available to:- Maximise the availability of face-to-face advice services to citizens via ‘Community Library ‘Hubs’ and potentially at other community ‘spokes’ or other community events within the city. - Improve collaborative working at a local level between advice providers and the Council- Continue the local area leadership lead role for advice partners. - Develop a greater focus on preventative advice, digital first and self-serve options for citizens.- Contribute toward improved financial and public health outcomesFace-to-Face Advice and Area Leadership Role

Renewal Options

Provision to extend for up to an additional 2 years subject to requirements and satisfactory performance. A break clause will be within the contract for year-two onwards to reflect the uncertain nature of the Public Health contribution to the overall contract funding.

CPV Codes

  • 75200000 - Provision of services to the community

Indicators

  • This is a one-off contract (no recurrence)
  • Options are available.
  • Renewals are not available.
  • Professional qualifications are sought.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** The successful supplier will deliver a comprehensive advice service from between two to four Community Library Hubs, determined by the Council, within each geographical area. For the funding available the Council is seeking service providers who can ideally provide a minimum of two full time advisors, or equivalent part time, for a minimum of 48 weeks per year in each geographical area.The Contract will last for 3 years (unless terminated under the terms and conditions of contract) with the provision to extend for up to an additional 2 years subject to requirements and satisfactory performance. A break clause will be within the contract for year-two onwards to reflect the uncertain nature of the Public Health contribution to the overall contract funding.The contract may be awarded to a maximum of 4 supplier(s).For the Face-to-Face service, a bidder can bid for all lots but will only be awarded a maximum of two geographical areas to ensure a spread of Service Providers. However, as there are four geographical areas it is possible to have 4 different suppliers being awarded contracts for each of the 4 areas.Please note TUPE will apply to this contract. The TUPE information will be released to you upon receipt of a signed copy of Appendix 6 – TUPE Confidentiality Agreement. You are advised to fill this in as soon as possible on receipt and return via https://in-tendhost.co.uk/birminghamccIf you are interested in quoting please click on the following link to access Birmingham City Council’s tender Portal: https://in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the Invitation to Tender document and supporting information; your completed ITT should be returned by 1200hrs on 8th January 2025 using the Supplier Portal.

Reference

Domains