UKROEd Learning Management System for Project MApp

Concepts

• it software
• manchester
• information systems
• ukroed learning management system
• customer relationship management system
• different learning interventions
• an integrated business management solution
• the wider business management solution
• a business management solution
• management application

Location

First Floor of Colwyn Chambers, 19 York Street, Manchester, M2 3BA

Description

Project MApp is to procure a business management solution that will deliver the consolidation of several critical business processes around a single/integrated management application solution. This procurement is about tendering for the individual LMS system that will then be one of the systems that will be integrated with the wider business management solution.

Total Quantity or Scope

To address the challenges of organisational growth and scale, UKROEd has commissioned Project MApp (Management Application), which will deliver an integrated business management solution that will improve organisational and staff efficiency, ensure high data quality and accuracy to support timely decision making, and provide an exceptional user experience for our staff and external stakeholders. It will deliver the consolidation (and where possible automation) of critical business processes around an integrated solution. This holistic solution will not be a single logical product or technology platform and will at least comprise of a Learning Management Solution (LMS) and a Customer Relationship Management System (CRM), to be sourced separately but branded and acting (where required) cohesively as a single, integrated system in terms of the user journey. MApp in totality will facilitate much of UKROEd’s core business including stakeholder engagement, trainer and provider licence management, training interventions (face-to-face and e-learning) and live events / conferences. This procurement is about tendering for the individual LMS system. The LMS is being ‘frontloaded’ ahead of core the CRM owing to a simpler requirement set. UKROEd is looking to procure a fully functional LMS to support the effective management of UKROEd’s Academy training provision (as well as some non-Academy materials). It will accommodate a wide variety of different learning interventions and formats such as self-directed e-learning, facilitated e-learning, live events/webinars and classroom-based courses and will also accommodate and optimise relevant back-office processes, inclusive of reporting and insights generation. This market brief seeks to outline the scope and vision of solution to be delivered, with a particular focus on the LMS as ‘Phase 1’ of the MApp project. ‘Phase 2’, including the Customer Relationship Management (CRM) will be sourced separately at a later date.

Renewal Options

Four further 12 month extensions (4+1+1+1+1)

Award Criteria

CPV Codes

• 48517000 - IT software package
• 48000000 - Software package and information systems
• 80000000 - Education and training services
• 80500000 - Training services

Indicators

• Bids should cover the whole contract.
• Renewals are available.
• Award on basis of price.

Other Information

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=233333. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (MT Ref:233333)